Firm understanding of the regulatory environment in marketing to HCPs.
Demonstrated strong skills in oral and written communication, project management.
Highly collaborative, ability to interact and partner with Agencies of choice.
Able to manage multiple and complex processes at the same time.
Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are. addressed and delivered on time.
Able to manage a complexity, tasks, and interdependencies within timelines.
Well organized & proactive to make sure things progress according to the plan.
Spanish Speaking
Experience as brand manager in pharmaceutical company.
Firm understanding of the regulatory environment in marketing promotional content to HCPs.
Demonstrated strong skills in oral and written communication, project management.
Highly collaborative, ability to interact and partner with Agencies of choice.
Novartis’ ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions.
This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.
The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand.
The Content Adaptation Manager will be also in charge of a process on the line between CX.
Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets.
Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions.
Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.