MAK Jobs invites applications to join our dedicated team in Rugby. The role centres on managing and developing a portfolio of established industrial contracts, delivering high-quality services to clients and candidates, and actively contributing to business growth in a performance-oriented environment.
Location: Rugby (modern, office-based role)
Salary: Competitive + uncapped commission
Working Hours: Monday to Friday, 08:30 – 17:00, with flexibility required for shift patterns, on-call duties, and occasional extended hours as business needs dictate.
Key Responsibilities
• Source, screen, interview, and assess candidates to determine their suitability for industrial positions.
• Consult with clients to accurately assess hiring requirements and deliver tailored recruitment solutions.
• Develop and grow client accounts by proactively expanding activity, identifying new opportunities, increasing placement volumes, and driving revenue growth.
• Cultivate and strengthen long-term partnerships with established clients and candidates.
• Conduct regular client site visits to enhance engagement, understand operational needs, identify further business opportunities, and perform check-ins with placed staff.
• Conduct regular check-ins with placed agency workers on client sites to monitor performance, attendance, welfare, and satisfaction; address concerns promptly; and support retention.
• Negotiate pay rates, contract terms, and commercial arrangements between clients and agency workers.
• Manage the full placement process, including preparing candidates for interviews, coordinating selection events, handling offers, and facilitating onboarding.
• Maintain exceptional service standards to achieve high levels of client satisfaction and positive candidate experiences.
• Ensure full compliance with relevant legislation, including right-to-work checks, Agency Workers Regulations, and other employment standards.
• Meet and exceed monthly and quarterly KPIs, revenue targets, and individual performance objectives.
• Maintain accurate records in internal systems, candidate, and client databases.
• Prepare and submit daily, weekly, and monthly KPI reports.
• Monitor candidate sickness, absences, and related compliance issues.
• Process agency worker timesheets promptly and accurately.
• Update and optimise job postings across relevant job boards and social media platforms regularly.
• Provide clients with market insights, salary benchmarking, and recruitment advice to support informed decision-making.
• Participate in on-call arrangements and undertake any additional duties commensurate with the role.
About You
We seek candidates with demonstrable recruitment experience, preferably in the industrial sector, who possess the following:
• Strong verbal and written communication skills.
• Excellent organisational skills and the ability to manage competing priorities while meeting deadlines.
• A proven ability to build and maintain professional relationships with clients and candidates.
• A target-driven mindset with a strong commitment to achieving and exceeding performance goals.
• Adaptability to evolving client demands and flexibility regarding shift patterns and working arrangements.
What We Offer
• Personalised 1-2-1 coaching and continuous professional support.
• Uncapped commission structure.
• Clear pathways for career advancement within a progressive organisation.
• Company gym membership (subject to successful completion of probation).
• Provision of company uniform (subject to successful completion of probation).
• Dress-down Fridays.
Apply Now!
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