Senior Interaction Designer

On behalf of the Cabinet Office, we are looking for a Senior Interaction Designer (Inside IR35) for a 6 month contract. This role is hybrid, requiring travel to either Newcastle or Glasgow (currently 2 days every fortnight, but can be negotiated). About the Infected Blood Compensation Authority (IBCA) The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body being established at pace to deliver compensation to people affected by the infected blood scandal. The work is meaningful, sensitive, fast moving and the Digital and Data Directorate is central to delivering a user-centred, empathetic and accessible service. IBCA’s multidisciplinary teams are organised around three core priorities: creating a user-centred, empathetic end-to-end service delivering compensation to eligible people iterating quickly through a start-small, scale-fast, test and learn approach As a Senior Interaction Designer your main responsibilities will be to: Understand user needs and business objectives in a highly complex service area. Develop clear design concepts and end-to-end journeys. Rapidly design, iterate and test prototypes with users and operational teams. Use Figma and the GDS Prototype Kit to update and maintain prototype repositories. Make design decisions in collaboration with the product team, senior stakeholders and users. Create and maintain accessible patterns and components that align with IBCA design standards. Ensure designs meet WCAG 2.2 standards, focusing on users with access needs and those experiencing trauma/vulnerability. Essential: Extensive experience in UCD, from discovery through to live delivery. Proven ability to design interactions for complex end-to-end services. Prototyping expertise in Figma and ideally HTML/CSS or the GDS Prototype Kit with the ability to move between low and high-fidelity designs quickly. Able to communicate complex journeys through clear, compelling artefacts while designing within policy, technical and data constraints. Comfortable facilitating challenging conversations with senior stakeholders and technical teams. Able to influence decisions and remove blockers to maintain user-centred design. Experience applying design standards (GDS or similar) while working at pace and iterating quickly based on feedback. Desirable: GDS Experience: Experience working with the GOV.UK Design System and meeting the Government Service Standard. Trauma-informed design: awareness of designing services for vulnerable or emotionally sensitive users. Experience working in model office, pilot or live testing environments. Active involvement in design communities, critiques or ways of working.