About the Role
<p><b>About Morningstar</b>:</p><p>Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets. Our offerings include a wide range of data, research, and investment management services, with $300+ billion in assets under management.</p><p></p><p><b>The Role: </b></p><p>The People Operations team (part of People & Culture) provides day‑to‑day support services to over 2,000 Morningstar employees across EMEA, covering onboarding/offboarding, benefits, payroll, immigration, and employee data management. <b>This 6‑month fixed‑term contract provides maternity leave cover and requires someone who can step in quickly, operate independently, and maintain a high standard of operational excellence. </b>Our team also supports global and regional People & Culture programs, including annual performance reviews, talent processes, and various cross‑functional projects.</p><p></p><p>You will primarily support colleagues in <b>South Africa, the UAE, and the Nordics</b>, while also providing flexible support across other EMEA markets. Reporting to the Operations Manager, you will ensure a seamless employee experience by executing efficient, compliant, and employee‑centric processes throughout the employee lifecycle.</p><p></p><p>This role is ideal for someone who enjoys <b>optimising workflows, mapping processes, and driving operational improvements</b>. You will have the opportunity to identify gaps, propose solutions, and help shape scalable People & Culture processes across the region.</p><p></p><p><b>What You’ll Do:</b></p><ul><li>Serve as a key point of contact for employee inquiries via the Service Portal, email, or chat, providing timely and accurate guidance.</li><li>Manage end‑to‑end employee lifecycle processes, including onboarding, offboarding, job changes, and mobility cases.</li><li>Prepare, review, and issue employment documentation (contracts, letters, addendums) in line with local legal, regulatory, and language requirements.</li><li>Maintain accurate employee data in Workday and related systems, ensuring timely updates and strong data governance.</li><li>Conduct regular data audits, reporting, and analysis to support business decisions and monitor trends.</li><li>Stay informed on labour law and regulatory changes across supported markets, ensuring compliance in all employment matters.</li><li>Maintain and continuously improve internal HR policies, procedures, and knowledge bases.</li><li>Support <b>monthly payroll operations</b>, including validating employee data, preparing payroll inputs, coordinating with payroll providers, and resolving payroll queries.</li><li>Partner with external vendors (benefits providers, brokers, immigration consultants) to ensure high‑quality service delivery.</li><li>Support visa sponsorship and immigration processes, coordinating with external counsel and ensuring compliance with local requirements.</li><li>Contribute to cross‑functional projects, process mapping, and process improvement initiatives aimed at enhancing operational efficiency and employee experience.</li></ul><p></p><p><b>Who You Are:</b></p><ul><li>You have <b>2+ years of HR operations experience</b> in an <b>EMEA or international corporate environment</b>, supporting multiple countries or complex regional setups.</li><li>You are fluent in English; proficiency in additional European or regional languages is a plus.</li><li>You have experience with HR systems such as <b>Workday HCM</b>, ServiceNow, or similar HR tools.</li><li>You have a strong understanding of HR operations and an interest in core HR topics such as employment law, benefits, or payroll.</li><li>You are detail‑oriented, organised, and committed to delivering high‑quality, employee‑centric support.</li><li>You are a proactive problem solver who thrives in a collaborative, fast‑paced, and evolving environment.</li><li>You enjoy <b>mapping, improving, and standardising processes</b> to drive operational efficiency and a better employee experience.</li></ul><p></p><p><b>Ready to Shape the Future? </b>At Morningstar, every hire we make strengthens our mission to empower investor success. Apply now and help shape the future of investing with us.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2><b>Base Salary Compensation Range</b></h2>GBP 39,600.00-52,800.00<p><b>Bonus Target:</b></p>7.5% Annual<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>We expect the compensation and target bonus for this role to fall within the stated range. The specific compensation offered will depend on the candidate’s qualifications, experience, and other job-related factors.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.</p>301_MstarEurLtd Morningstar Europe Ltd (UK) Legal Entity