About the Role
Lahlouh’s business model is built on solving end-to-end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces. Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available. Core capabilities include: Sheet-fed Offset Print • Fulfillment / Distribution Logistics Dynamic Digital & Large Format Print • Packaging Design & Print Mailing • Marketing Promotions Bindery & Finishing • Promotional Products Online (e-commerce) Solutions • Workflow Automation Solutions Position: Mailing Coordinator Reports to: Direct Mail Production Manager FLSA Status: Non-Exempt Department: Mailing Location/Shift: Blue Ash, Ohio / 1 st Shift Essential Function: The Mailing Coordinator is responsible for preparing mailing jobs for entry, coordinating 3 rd party arrangements, and scheduling jobs to be produced in a timely, efficient and cost-effective manner. Experience: Knowledge of Mailing requirements, equipment, and processes Job Duties and General Expectations: Excellent eye for detail Highly motivated with a positive attitude and ability to problem- solve Ability to multi- task Ability to follow written and oral instructions Communicate effectively with internal teams Have an advanced knowledge of computers (knowledge of Pace and/or Prestige is a plus) Meet company and departmental standards, including: Customer Requirements, Compliance, Safety, Quality, etc. Follow Lahlouh ISO Quality Procedures and Work Instructions, and complete forms and checklists as necessary Follow Lahlouh policies outlined in the company handbook Work extended hours, as business needs dictate Perform other duties as required Attend and/or host company and department meetings Position Specific Skills & Competencies: General knowledge of company workflow, advanced knowledge of department workflow and requirements Advanced knowledge of USPS rules and regulations and staying informed of any changes Create and maintain a schedule for the department and communicate the expected time to start and complete tasks Maintain job production statuses Utilize quality control check procedures Schedule 3 rd party transportation services for mailings Review, follow, and question information provided – require clarity and consistency Be prepared to answer questions regarding jobs as well as communicate material needs in order to meet mailing drop dates Produce mailing production paperwork Monitor Mailing Department inventory, and create purchase requisitions to replenish inventory Create reports and/or provide feedback to upper management Communicate with USPS Assist with mailing handwork functions, as needed Ability to sit, stand, and/or walk for prolonged periods of time Ability to operate a fork lift Education: High school graduate/GED