Business Support Executive

Market HarboroughRemotegbvia direct

// Job Type

Full Time

// Salary

Not disclosed

// Posted

2 weeks ago

// Work Mode

hybrid

About the Role

An exciting opportunity has arisen for a Business Support Executive to join a well‑established trade association based in Market Harborough. This is an excellent opportunity for an experienced Business Support Executive to play a key role in supporting member engagement, commercial growth and long‑term relationships within a respected UK organisation. Working as part of a collaborative team, this Business Support Executive role offers variety, responsibility and the chance to make a real impact.   <ul> <li>£25,000 – £30,000 per annum (depending on experience)</li> <li>Full time, 37 hours per week, Monday to Friday</li> <li>Hybrid working: Typically 2 days per week in the office, with flexibility based on business needs</li> <li>Benefits after probation: 8% pension, discretionary 15% bonus, 25 days holiday (+ bank holidays)</li> <li>Occasional UK‑wide travel, somestimes with overnight stays</li> </ul> <h3> Duties and responsibilities:</h3> <ul> <li>Manage ongoing relationships with members, carrying out regular check‑ins to understand needs and identify opportunities</li> <li>Promote membership benefits, events and services through outbound contact and tailored conversations</li> <li>Identify potential commercial opportunities and pass qualified leads to senior colleagues via the CRM system</li> <li>Act as a key point of contact for member queries, providing accurate information and support</li> <li>Maintain accurate CRM records and produce reports to support insight and decision‑making</li> <li>Support advertising opportunities, promotions and member communications across multiple channels</li> <li>Assist with the coordination and content management of the organisation’s magazine, including copy chasing</li> </ul> <h3> Required skills and experience:</h3> <ul> <li>Proven experience in business support, account management, membership engagement or business development</li> <li>Experience working in a B2B environment with both SMEs and larger organisations</li> <li>Strong communication skills with the ability to build and maintain professional relationships</li> <li>Commercial awareness with experience contributing towards income or sales targets</li> <li>High level of organisation with the ability to manage multiple priorities effectively</li> <li>Confidence using CRM systems and maintaining accurate records</li> <li>A positive, adaptable approach with a strong focus on service delivery</li> </ul>

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