Memory Field Application Engineer

A SWISSBIT MORE YOU. A Swissbit more you. Shape the future of secure storage with Swissbit! At Swissbit, we’re redefining data storage and security for the connected world. As a leading European manufacturer of industrial-grade memory and security solutions, we empower customers across industrial automation, automotive, medical, and defense sectors to build systems that are secure, reliable, and built to last. To strengthen our technical support and customer success in the Memory Solutions Division, we’re looking for an experienced Memory Field Application Engineer to join our Tokyo team. If you thrive at the intersection of hands-on technical expertise, customer collaboration, and product innovation—this is your opportunity to make a global impact. YOUR MISSION You’ll be the trusted technical partner for our customers, guiding them through the full product lifecycle and ensuring smooth integration of Swissbit memory solutions. Your expertise will bridge customer needs with our product teams, turning technical insights into actionable improvements and enhancing customer satisfaction worldwide. EXCITING TASKS ARE WAITING FOR YOU Support Customers: Provide hands-on technical guidance, proposals, and solutions throughout the development and integration process Analyze & Troubleshoot: Perform on-site technical analysis using oscilloscopes, protocol analyzers, and other diagnostic tools Drive Feedback: Gather customer requirements, identify potential improvements, and communicate structured feedback to product and engineering teams Act as Advisor: Position Swissbit as a trusted partner by demonstrating product advantages and promoting technical strengths Ensure Success: Collaborate with global teams to resolve technical issues, optimize product use, and support customer growth YOUR PROFILE Bachelor’s or Master’s degree in a relevant technical field 5+ years of experience in memory products, storage technologies, or related technical roles Strong hands-on experience with oscilloscopes, protocol analyzers, and other analysis tools Ability to clearly communicate complex technical concepts to diverse audiences Proactive mindset with tenacity to troubleshoot and resolve challenges quickly Experience working in multicultural, global organizations and strong team collaboration skills Advanced English proficiency; Japanese language skills are a plus Proficient in Microsoft Office and technical reporting tools WHAT WE CAN OFFER YOU Impact: Play a key role in ensuring customer success and shaping product excellence Agility: Join a fast-moving, innovation-driven tech company with global reach Flexibility: Hybrid work options and a culture that values autonomy and ownership Growth: Access personal and professional development opportunities in cutting-edge memory and security solutions Purpose: Contribute to mission-critical solutions in security, sustainability, and digital infrastructure Apply for this job ABOUT US Swissbit AG is the leading European manufacturer of storage, security and embedded IoT solutions for demanding applications. Swissbit combines its unique competences in storage and embedded IoT technology with its advanced packaging know how. This expertise allows our customers to reliably store and protect data in industrial, NetCom, automotive, medical and fiscal applications as well as across the Internet of Things (IoT). Swissbit develops and manufactures real industrial storage and security products “Made in Germany” with long-term availability, high reliability and custom optimization. Swissbit was founded in 2001 and has offices in Switzerland, Germany, USA, Japan and Taiwan. Swissbit owns the registered trademarks Swissbit and Hyperstone. Apply for this job