About the Role
<p><b>Transport Coordinator</b></p>
<p>Private Hire Dispatcher – Full-time and part-time positions available.</p>
<p>Fast-paced role with real responsibility.</p>
<p><b>If you thrive in a fast-moving environment where every decision matters, this is where your impact is felt instantly.</b></p>
<p>Our client is building a modern, reliable private hire operation powered by strong systems, great people, and high service standards. As they continue to grow across Glasgow, they are looking for a Dispatcher who wants to be part of a business that is investing in both technology and its people.</p>
<p>This is a central role within their operation, where you will coordinate bookings, support Drivers, and ensure their service runs smoothly every day.</p>
<p><b>What you’ll gain:</b></p>
<ul>
<li>£27,000 – £28,000 depending on experience.</li>
<li>Part-time hours also available (pro rata for part time hours) – to be discussed.</li>
<li>42 hours across 4 or 5 days, on rotation – full-time hours.</li>
<li>A fast-paced, engaging environment where your decisions matter.</li>
<li>Ongoing training and development as our client invest in your growth.</li>
<li>A supportive team culture with clear communication and collaboration.</li>
<li>Free parking and pension.</li>
<li>Genuine progression opportunities within a growing business.</li>
</ul>
<p><b>What you’ll be doing:</b></p>
<ul>
<li>Managing live bookings and dispatch operations.</li>
<li>Allocating jobs and coordinating Drivers efficiently.</li>
<li>Supporting Drivers during shifts and resolving issues quickly.</li>
<li>Handling customer calls professionally and calmly.</li>
<li>Monitoring delays and maintaining service standards.</li>
<li>Using dispatch and internal systems accurately.</li>
<li>Working closely with the operations team to deliver a reliable service.</li>
</ul>
<p><b>What you’ll need:</b></p>
<ul>
<li>Experience in dispatch, logistics, transport, or similar coordination roles is desirable.</li>
<li>IT literate.</li>
<li>Excellent customer service and telephone manner.</li>
<li>Confident managing your own workload.</li>
<li>Good knowledge of Glasgow or ability to learn quickly.</li>
<li>Confidence using systems in a live, fast-paced environment.</li>
<li>Availability to work rotating shifts including days, nights, and weekends.</li>
<li>Ideally a full UK driving licence due to shift patterns.</li>
<li>Strong attention to detail and accuracy.</li>
</ul>
<p>This role includes a short online recruitment process which takes around 10 minutes to complete. It is designed to help you demonstrate your experience and ensure a strong match between you and the role.</p>