About the Role
We’re looking for a highly organized, safety-focused Operations Supervisor to oversee the day-to-day performance of our Autonomous Vehicle Operators (AVOs) and local fleet of autonomous trucks (Class 3-7). In this role, you'll help ensure safe, efficient, and compliant vehicle operations on a complex route network. You’ll be responsible for managing drivers, supporting vehicle readiness, coordinating routes, and partnering with cross-functional teams across safety, compliance, maintenance, HR, and customer operations. This role reports to the Operations Manager and works closely with other regional supervisors/managers.
This role is onsite in Phoenix, AZ
What you'll do
Driver Hiring & Onboarding: Recruit, train, and onboard qualified drivers, ensuring compliance with all regulatory and company standards.
Driver Supervision: Conduct ride-alongs, performance evaluations, and coaching to promote safety and service excellence.
Safety & Compliance: Enforce FMCSA, DOT, and internal policies; maintain driver qualifications, training, and testing programs.
Fleet Maintenance Coordination: Schedule maintenance and repairs, track logs and registrations, and help ensure vehicle readiness.
Route scheduling: Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency.
Customer Support: Maintain strong relationships with customers, address service issues, and ensure delivery targets are met.
Problem Solving: Address real-time logistical issues and provide hands-on support.
Performance Monitoring: Track KPIs and operational data to identify areas for improvement.
What we're looking for
High school diploma or equivalent required; Bachelor’s degree in Logistics, Transportation, or related field preferred.
3+ years of experience in transportation or fleet operations with a focus on driver supervision.
Strong understanding of DOT regulations and safety protocols.
Experience with route planning tools and fleet management systems.
Strong communication, leadership, and organizational skills.
Valid U.S. CDL license with a clean driving record.
Comfortable operating Class 3–6 vehicles and working in a fast-paced, hands-on environment.
Ability to work flexible hours and respond to operational needs outside of scheduled shifts.
Ability to pass a background check, drug screen, and motor vehicle record check.