/ServiceNow Data Business Analyst

ServiceNow Data Business Analyst

Netherlandsnlvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
3 weeks ago

About the Role

GeekSoft Consulting | Fixed Term Employment

Amsterdam, Netherlands | Posted on 07/21/2026

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  • Industry Technology
  • Date Opened 07/21/2026
  • Job Type Fixed Term Employment
  • Work Experience 10+ years
  • State/Province Noord-Holland
  • City Amsterdam
  • Zip/Postal Code 1011
  • Country Netherlands
  • Help design, build and continuously improve the clients online platform.
  • Research, suggest and implement new technology solutions following best practices/standards.
  • Take responsibility for the resiliency and availability of different products.
  • Be a productive member of the team.
  • Act as the functional expert for ServiceNow CMDB, CSDM, APM, Platform Analytics, and ITOM.
  • Gather, analyze, and refine business requirements into well-defined development stories aligned with ServiceNow Out-of-the-Box (OOTB) best practices.
  • Contribute to the ServiceNow roadmap by leveraging industry experience, customer implementations, and platform capabilities.
  • Stay up to date with ServiceNow innovations and support business adoption of new features and capabilities.
  • Lead discussions with stakeholders and translate business needs into functional requirements for the technical team.
  • Support the implementation of Configuration Management, Application Portfolio Management (APM), and IT Operations Management (ITOM) solutions.
  • Collaborate with cross-functional teams to ensure successful solution delivery.
  • Strong expertise in ServiceNow CMDB, CSDM, APM, Platform Analytics, and ITOM.
  • Proven experience translating business requirements into development stories for implementation.
  • Experience delivering 5+ implementations in Configuration Management, Application Portfolio Management, and IT Operations Management.
  • Strong knowledge of the Common Service Data Model (CSDM).
  • Demonstrable understanding of IT4IT principles.
  • Dutch language proficiency is mandatory.
  • A challenging, innovating environment.
  • Opportunities for learning where needed.

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