SENIOR DATA STRATEGIST – CRM

This is an exciting opportunity to shape data‑driven CRM strategy for a variety of well‑known consumer brands. You'll join a collaborative, fast‑moving environment where insight, creativity, and customer experience come together to drive real commercial impact. The Company They are a specialist customer and data‑focused agency with a long-standing reputation in CRM and lifecycle marketing. With new investment and growing international demand, they are expanding their strategic team. Their culture is friendly, tight‑knit, and built around delivering thoughtful, insight-led work for a diverse client base. The Role As Senior Data Strategist, you will help clients understand their customer data and turn insights into effective CRM strategies. Your work will span multiple sectors and customer programmes. You will: Develop data‑led CRM and lifecycle strategies across multiple accounts. Turn analysis into clear frameworks, recommendations, and engaging stories. Collaborate closely with data teams to translate insight into action. Design or refine customer journeys across core CRM channels. Review tech stacks and processes to support better customer experiences. Build compelling strategy decks for senior stakeholders. Mentor junior strategists and contribute to the team's overall capability. Your Skills & Experience You will have: Experience in a CRM, customer strategy, or data‑driven marketing role. A strong understanding of how to turn insights into commercial outcomes. Experience presenting to clients or senior stakeholders. Confidence working with analytics teams to identify opportunities. Familiarity with CRM or customer engagement platforms (experience with leading tools is beneficial). Experience with analytics or visualisation tools such as Tableau, Adobe Analytics, or similar. Strong communication skills and an ability to simplify complexity.