About the Role
MEAL volunteer– Zaatari Camp
Background
Under the initiative “Provision of Solid Waste Management (SWM) services in Za’atari Syrian Refugee Camp, Azraq Syrian Refugee Camp, and surrounding host communities” funded by the European Union (EU), Oxfam works to improve waste management practices, enhance environmental sustainability, and create job opportunities. Project Locations: Za’atari Syrian Refugee Camp, Azraq Syrian Refugee Camp, and surrounding host communities, including Um Al Jimmal, Za’atari & Manshieh, Khalidiyah, Rehab, and Greater Mafraq municipalities, as well as a beach clean-up campaign in Aqaba governorate.
Scope of SERVICES
The volunteers will be responsible for the following tasks:
Conduct data collection using the designated digital data collection tool.
Carry out data collection through face-to-face individual interviews and/or phone interviews, as required.
Ensure that all interviews are conducted in a safe, confidential, and private setting.
Travel within Mafraq governorate to reach targeted participants and conduct field data collection activities.
Regularly share field experiences, challenges, and feedback with Oxfam’s Project Team and MEAL team, and actively participate in debriefing sessions throughout the assignment period.
Deliverables & TIMEFRAME
Duration: 10 working days during March 2026
Location: Mafraq Governorate
Deliverables
The volunteers are expected to deliver the following:
Completed data collection using the approved digital data collection tool, in accordance with the agreed methodology and daily targets.
Accurate, complete, and timely submission of collected data through the designated digital platform (SurveyCTO).
Daily progress updates shared with Oxfam’s Project and MEAL teams, including reporting on challenges and field observations.
Participation in debriefing sessions and submission of feedback on field experiences at the end of the assignment.
Timeframe
The assignment will be implemented over 10 working days in March 2026.
Daily working hours and field plans will be coordinated with the Project and MEAL teams.
Required Qualifications
Education and Technical Background
Background or specialization in Social Work, Social Sciences, or a related field.
Knowledge of data collection methods; experience using digital data collection tools is an asset.
Understanding of cultural diversity and ability to work sensitively within diverse communities.
Good knowledge of the survivor-centered approach and humanitarian standards.
Experience
Previous experience in case management is considered a strong asset.
Experience in protection, gender, or women’s empowerment programming is an asset.
Essential Competencies
Strong motivation to volunteer in the fields of social work, protection, gender, and women’s issues, particularly within the Jordanian context.
Demonstrated commitment to the principles of women’s empowerment and gender equality.
Ability to handle sensitive information with confidentiality and professionalism.
Good communication and interpersonal skills.
Desirable Skills
Knowledge or prior experience in data collection.
Basic English language skills are an asset.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Tech Stack
Data Collection