About the Role
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<p><em>Also known as: Service Manager, Maintenance Manager, Contracts Manager, Service Operations Manager, Mechanical Services Manager, HVAC Supervisor </em></p>
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<h3><strong>Overview</strong></h3>
<p>An established HVAC contractor is looking to appoint a Service & Maintenance Manager to take ownership of its service division. The business operates across ventilation and air conditioning, with an existing client base and a strong pipeline of ad hoc and contract work. This role has been created to support planned growth and bring structure, commercial control, and leadership to the department. </p>
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<h3><strong>The Role</strong></h3>
<p>You will be responsible for the day-to-day management and development of the service and maintenance function, covering ventilation and air conditioning systems.</p>
<p>Key responsibilities include:</p>
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<li>Managing service and maintenance contracts from enquiry and tender through to delivery</li>
<li>Overseeing a key long-term contract within a large-scale estate environment</li>
<li>Leading a team of engineers </li>
<li>Pricing, quoting, and scoping service, maintenance, and small works</li>
<li>Coordinating reactive and planned maintenance activities</li>
<li>Maintaining service delivery standards across AHUs, ductwork, and AC systems (split, VRF/VRV)</li>
<li>Acting as the main point of contact for clients and ensuring ongoing relationship management</li>
<li>Supporting the growth of the division, including input into recruitment and structure</li>
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<h3><strong>Requirements</strong></h3>
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<li>Proven background in HVAC service and maintenance (ventilation and/or air conditioning)</li>
<li>Technically competent across systems such as AHUs, ductwork, and AC (split, VRF/VRV)</li>
<li>Experience in pricing and quoting service or small works</li>
<li>Previous supervisory or management experience, or stepping up from a senior engineer position</li>
<li>Strong organisational and communication skills</li>
<li>Commercial awareness and ability to manage client relationships</li>
<li>Full UK driving licence</li>
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<h3><strong>Package</strong></h3>
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<li>Salary: circa £45,000 – £55,000</li>
<li>Office-based role</li>
<li>22 days holiday + bank holidays</li>
<li>Company pension</li>
<li>Clear opportunity to build and grow a service division</li>
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<p>WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.</p>
<p>WR is acting as an Employment Agency in relation to this vacancy.</p>
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