Sales Administrator

Title  Japanese Speaking Sales Administrator Type of employment Full time Salary £25,000 -£26,000  per annum (According to experience) Job profile Japanese logistics company currently are looking for a Sales Administrator  to provide support and services to their Sales team. Main Tasks and Responsibilities  - Sales activity assistance • Work both in the office and in the field to promote sales activities effectively. • Increase sales in the field in line with the Company’s target areas such as foodstuff and pharmaceuticals by utilising skills and knowledge in those areas. • Assist Senior management to determine the range of services to be sold, contribute to the development of sales strategies mainly for Japanese companies and the setting of sales targets. • Maintain regular contact with customers to identify their operational needs and new requirements. • Liaise with the Operations department to ensure timely deliveries to meet customers’ demand. • Prepare quotations by collecting relative costs and required information. • Correspond adequately to enquiries. • Handle customers’ complaints proactively and achieve their satisfaction by providing appropriate solutions and follow ups. • Improve service quality by analysing current procedures and feedback from third parties. • Communicates with subsidiaries to arrange all shipments are delivered safely as customers’ demands, using all the knowledge of the company's Network. • Prepare reports and analysis in Japanese requested by Company's HQ in Japan. • Be aware of international variances in cultural and legal issues pertaining to sales. • Keeps up to date with services and competitors - Marketing • Compile and analyse sales figures, prepare proposals for marketing campaigns and promotional activities and undertake market research. • Liaise with the company's Group to promote their company brand worldwide. • Cooperate with Business Development Managers to produce marketing materials. • Promote services over social media and the company’s website, in a way that is consistent with the Company’s brand and social media strategy. - Others • Provide bi-lingual support as and when required. • Provide ad-hoc assistance to HHG section if required. • Provide ad-hoc support to Line Managers. Qualifications • Bi-lingual skills. (English and Japanese) • More than 3 years' prior experience as a sales administrator in the Freight Forwarding industry. • Freight Forwarding business knowledge, especially in the field of food and pharmaceutical shipment. • A great sense of self-motivation, ambition and determination. • Ability to achieve desired results both individually and as a part of a team. • Strong communication and interpersonal skills Location London, UK Visa  Eligible to work in the UK  About our client Logistics industry