Renewals Advisor

Renewals Advisor

Salary: £25,000 - £28,000 per annum - DOE 
Location: Manchester or Liverpool - Office Based 
Monday - Friday 9 - 5 

We are currently recruiting for a Renewals Advisor to join a busy and customer‑focused insurance renewals team based in Manchester.

This role is ideal for someone with experience in insurance or customer service who enjoys building relationships, managing policies, and ensuring excellent service at renewal stage.

The Role

As a Renewals Advisor, you will be responsible for managing a portfolio of existing customers approaching renewal. You will ensure policies are renewed accurately, competitively, and in line with company and regulatory standards.

Key responsibilities include:

• Managing insurance renewals from initial contact through to completion
• Reviewing and re‑quoting policies where required
• Liaising with underwriters and internal teams to secure terms
• Handling customer queries and providing clear policy information
• Ensuring all activity complies with FCA and company procedures
• Maintaining accurate records on internal systems

About You

• Previous experience in insurance, renewals, or a regulated customer‑facing environment
• Strong communication and customer service skills
• Good attention to detail and accuracy
• Confident using IT systems and managing multiple tasks
• A proactive and organised approach to workload management

What’s on Offer

• Salary of £25,000 - £28,000 per annum
• Manchester or Liverpool‑based role with a supportive team environment 
• Full training and ongoing development
• Opportunity to build a long‑term career within insurance

If you’re looking to develop your career within insurance and enjoy working in a fast‑paced renewals environment, we’d love to hear from you.