Salesforce Business Analyst

Job Description US Work Authorization Requirement: Candidates must be legally authorized to work in the United States without employer sponsorship. This includes, but is not limited to, U.S. Citizens, Permanent Residents, and other individuals with valid U.S. work authorization. Job Description:  We are seeking a highly experienced Senior Salesforce Business Analyst with 10+ years of overall IT experience and deep expertise in Salesforce CRM, particularly Sales Cloud and Marketing Cloud. The ideal candidate will serve as a CRM Subject Matter Expert (SME), lead enterprise-level workshops, manage complex ERP dependencies, and drive strategic Salesforce initiatives across the organization. Key Responsibilities Strategic Business Analysis Lead enterprise workshops and discovery sessions across Sales, Marketing, and Operations teams Gather, analyze, and document complex business requirements Translate business requirements into scalable Salesforce solutions Prepare BRD, FRD, user stories, use cases, process flows, and data mapping documents Drive end-to-end solution lifecycle from requirement to deployment Salesforce Sales Cloud (CRM SME) Act as Subject Matter Expert for Salesforce Sales Cloud Design and optimize lead management, opportunity lifecycle, forecasting, territory management, and reporting Define automation strategies using workflows, flows, and validation rules Improve pipeline visibility and sales performance analytics Marketing Cloud Collaboration Work closely with Marketing teams on campaign management and customer journey mapping Integrate CRM data with Salesforce Marketing Cloud Ensure seamless alignment between sales and marketing processes Support segmentation, automation, and campaign performance tracking ERP & System Integrations Identify and manage ERP system dependencies Collaborate with technical teams for Salesforce–ERP integrations Define data synchronization and governance strategies Support API, middleware, and integration architecture discussions Stakeholder & Leadership Management Act as liaison between executive stakeholders, business users, and technical teams Provide strategic solution recommendations Conduct impact analysis and risk assessments Mentor junior analysts and support team members Testing & Deployment Lead UAT planning and execution Define test strategies and validation scenarios Support release management and post-go-live optimization Required Qualifications 10+ years of IT experience with 7+ years in Salesforce Business Analysis Strong hands-on experience with Salesforce CRM ecosystem Proven expertise in Sales Cloud and Marketing Cloud Experience managing enterprise-level CRM transformations Strong knowledge of ERP integrations and data migration strategies Experience working in Agile/Scrum and Waterfall methodologies Preferred Qualifications Salesforce Certifications (Admin, Sales Cloud Consultant, Business Analyst) Experience with Salesforce integrations (REST/SOAP APIs, middleware tools) Knowledge of reporting tools and analytics platforms Apply Online Your Name * Your Phone Number * Your Email Address * Job id What is your current U.S. visa or immigration status? * SelectU.S. Citizen (USC)Lawful Permanent Resident (Green Card holder)H1BF1-OPT/Stem-OPT/CPT EADH4-EADL-2SGC-EADOther Valid Visa Where are you currently located at? * W2 or C2C * SelectW2C2C How many years of total experience do you have? * How many years of relevant experience do you have? * Do you require H1B sponsorship? * YesNo Do you require sponsorship? * NoYes – H-1B transferYes – Green Card sponsorshipYes – Both H-1B transfer and Green Card sponsorship Upload Resume * Δ US Work Authorization Requirement: Candidates must be legally authorized to work in the United States without employer sponsorship. This includes, but is not limited to, U.S. Citizens, Permanent Residents, and other individuals with valid U.S. work authorization. Job Description:  We are seeking a highly experienced Senior Salesforce Business Analyst with 10+ years of overall IT experience and deep expertise in Salesforce CRM, particularly Sales Cloud and Marketing Cloud. The ideal candidate will serve as a CRM Subject Matter Expert (SME), lead enterprise-level workshops, manage complex ERP dependencies, and drive strategic Salesforce initiatives across the organization. Key Responsibilities Strategic Business Analysis Lead enterprise workshops and discovery sessions across Sales, Marketing, and Operations teams Gather, analyze, and document complex business requirements Translate business requirements into scalable Salesforce solutions Prepare BRD, FRD, user stories, use cases, process flows, and data mapping documents Drive end-to-end solution lifecycle from requirement to deployment Salesforce Sales Cloud (CRM SME) Act as Subject Matter Expert for Salesforce Sales Cloud Design and optimize lead management, opportunity lifecycle, forecasting, territory management, and reporting Define automation strategies using workflows, flows, and validation rules Improve pipeline visibility and sales performance analytics Marketing Cloud Collaboration Work closely with Marketing teams on campaign management and customer journey mapping Integrate CRM data with Salesforce Marketing Cloud Ensure seamless alignment between sales and marketing processes Support segmentation, automation, and campaign performance tracking ERP & System Integrations Identify and manage ERP system dependencies Collaborate with technical teams for Salesforce–ERP integrations Define data synchronization and governance strategies Support API, middleware, and integration architecture discussions Stakeholder & Leadership Management Act as liaison between executive stakeholders, business users, and technical teams Provide strategic solution recommendations Conduct impact analysis and risk assessments Mentor junior analysts and support team members Testing & Deployment Lead UAT planning and execution Define test strategies and validation scenarios Support release management and post-go-live optimization Required Qualifications 10+ years of IT experience with 7+ years in Salesforce Business Analysis Strong hands-on experience with Salesforce CRM ecosystem Proven expertise in Sales Cloud and Marketing Cloud Experience managing enterprise-level CRM transformations Strong knowledge of ERP integrations and data migration strategies Experience working in Agile/Scrum and Waterfall methodologies Preferred Qualifications Salesforce Certifications (Admin, Sales Cloud Consultant, Business Analyst) Experience with Salesforce integrations (REST/SOAP APIs, middleware tools) Knowledge of reporting tools and analytics platforms [contact-form-7 id="ac31dcc" title="Job Apply Form"]