Complex Care Support Worker

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Complex Care Support Worker
Health & Social Care Wadebridge, Cornwall Permanent Mar 22, 2026

Health & Social Care

We are currently recruiting for a compassionate, resilient Complex Care / Support Workers to provide 2:1 support for a young woman in her early 20s with complex mental health needs.

This is a genuinely rewarding role where you’ll make a meaningful difference—supporting her to live as independently and safely as possible while engaging in positive, everyday activities.

Package

• £12.82 per hour (weekdays)
• £13.03 per hour (weekends) (rate increase April 2026 TBC)
• Enhanced bank holiday pay
• 12-hour shifts (12pm–12am)
• Pension & holiday pay
• Pool cars available for work duties
• Mileage paid for work-related travel
• Training loyalty bonus
• Ongoing training & career development support
• Employee Assistance Programme
• Company events & incentives
• Free uniform

Responsibilities

You will be supporting within both the home and community environment, focusing on:

• Encouraging engagement in positive activities and appointments
• Supporting daily routines and independent living skills
• Promoting safety, structure, and wellbeing
• Using de-escalation and distraction techniques during periods of distress
• Building a consistent, trusting relationship

This is a 2:1 support package with 12-hour shifts (12pm–12am).

Requirements

• Full UK driving licence and access to a vehicle
• Previous experience in mental health / complex care / support work
• Confident supporting individuals with:
• Challenging behaviours
• De-escalation techniques
• Awareness of self-harm and associated risks (desirable, not essential)
• Calm, patient, and emotionally resilient
• Strong communication and interpersonal skills
• Reliable, flexible, and able to work alternate weekends
• A genuine passion for supporting individuals with complex needs

Why Apply?

This is a role for someone who wants more than just a job—you’ll be part of a supportive team delivering truly person-centred care, with full training and development provided.

If you can bring empathy, consistency, and a calm approach to complex situations, we’d love to hear from you.

Apply now to find out more.

INDCARE