About the Role
<div class="relative basis-auto flex-col -mb-(--composer-overlap-px) pb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex"><div class="flex flex-col text-sm pb-25"><section class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&:has([data-writing-block])>*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-WEB:7b7a2310-15a6-4b09-a439-f20f857b4108-1" data-testid="conversation-turn-4" data-scroll-anchor="true" data-turn="assistant"><div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn"><div class="flex max-w-full flex-col gap-4 grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&]:mt-1" dir="auto" tabindex="0" data-message-author-role="assistant" data-message-id="fdd56d9b-8ea8-4808-a1cb-df38c3c033a4" data-message-model-slug="gpt-5-3" data-turn-start-message="true"><div class="flex w-full flex-col gap-1 empty:hidden"><div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling"><p style="margin: 0px;" data-start="46" data-end="87"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-start="46" data-end="85">Admissions Assistant – Job Overview</strong></span></p><p style="margin: 0px;" data-start="89" data-end="463"> </p><p style="margin: 0px;" data-start="89" data-end="463"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The Admissions Assistant is responsible for supporting the admission and registration process for incoming patients while ensuring a welcoming, safe, and professional experience. This role includes greeting patients and families, completing intake paperwork, managing data entry, answering phones, and coordinating with clinical staff to ensure a smooth admission process.</span></p><p style="margin: 0px;" data-start="465" data-end="673" data-is-last-node="" data-is-only-node=""> </p><p style="margin: 0px;" data-start="465" data-end="673" data-is-last-node="" data-is-only-node=""><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The ideal candidate is detail-oriented, compassionate, and able to provide excellent customer service in a fast-paced behavioral healthcare environment. Prior healthcare or admissions experience is preferred</span></p><p style="margin: 0px;" data-start="465" data-end="673" data-is-last-node="" data-is-only-node=""> </p></div></div></div></div></div></div></section></div></div><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong class="Yjhzub" data-sfc-root="c" data-sfc-cb="">Schedule</strong>:<span style="color: black;"> 7pm-7am </span></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Salary</strong>: $20-21 an hour </span></p><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>ESSENTIAL FUNCTIONS:</strong></span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Greet and search new patients and those transporting patients upon arrival.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and documentation to the appropriate location within the facility.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrate a positive, empathetic, and professional attitude toward customers always. </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure the well-being of patients and provide a positive, supportive, and structured environment.</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. </span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems. </span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist in providing a safe, secure, clean and, comfortable environment for patients, significant others and, staff.</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff.</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">May obtain patient's vital signs, height, and weight as assigned and document in the patient record. </span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Engage patients in activities and interactions designed to encourage the achievement of the treatment goals. </span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist incoming patients/family members with contraband searches, and itemizing belongings and valuables when needed.</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Complete and maintain required documentation. </span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. </span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">May provide transportation for the patient, or coordinate transportation with an appropriate staff member. </span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Recognize that patient safety is a top priority.</span></li><li><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Data Entry</span></li></ul><p style="margin-left: .5in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"> </span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>OTHER FUNCTIONS: </strong></span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Perform other functions and tasks as assigned.</span></li></ul><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:</strong></span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor’s degree is preferred; Social Services field is a plus.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">One or more years’ experience in healthcare preferred.</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>LICENSES/DESIGNATIONS/CERTIFICATIONS: </strong></span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">First aid may be required based on state or facility.</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>ADDITIONAL REGULATORY REQUIREMENTS:</strong></span></p><p style="margin-bottom: 0in;"> </p><p style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><em>While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances <br />(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.</em></strong></span></p><p style="margin: 0px;"> </p><div class="textContent"><p style="margin: 0px;"><span><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.</span></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">AHMKT</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#LI-GBH</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#LI-SW1</span></p></div>