About the Role
Job Summary: The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. As Senior Programme Manager, you will lead on large simultaneous client implementations with minimal oversight, consistently delivering on time and with quality. You will be an integral part of a collaborative division spanning analysts, team leads and subject matter experts. Programme Managers have a diverse range of responsibilities, including defining project scope, creating detailed implementation plans with internal, client, and third-party resources, and ensuring successful, on-time project completion. They provide regular status updates through reports and meetings, lead high-level steering committee meetings, and act as a trusted client relationship manager. Additionally, they manage implementation budgets, actively seek opportunities for service improvements, and oversee the transition from Sales to Global Delivery before a project begins and from Global Delivery to Client Services after implementation. Responsibilities: Create and manage detailed project plans for the assigned portfolio. Manage and coordinate internal CW, client, and third-party resources for project workstreams. Generate weekly status reports and hold weekly status meetings with clients and the project team. Lead steering committee meetings with C-level client decision makers and Clearwater senior management. Handle project commercials, including revenue recognition forecasts and unbilled bookings. Manage and report on resource allocation for the assigned portfolio. Take responsibility for project metrics such as utilization, go-live adherence, and project billing. Serve as a trusted client relationship manager, ensuring timely and accurate responses to client inquiries. Facilitate a successful transition to the steady-state servicing team. Demonstrate the ability to oversee multiple simultaneous implementations with minimal oversight. Required Skills and Experience: Financial Services Experience (Front-Back Office Technology, FinTech, Investment Accounting, Client Reporting, Insurance, Market data etc.) Proven experience implementing large-scale software solutions in Asset Management and/or Insurance space (multi-location settings a plus). Proven track record of delivering projects or workstreams for external clients. Ability to seek out, recommend and implement continuous service improvements within the project timeline (and future projects). Excellent communication skills (written, verbal, internal and client facing) Expert Technical skills in project management tools e.g. JIRA, Excel, Clarizen and Salesforce Familiarity with Software-as-a-Service (SaaS) platforms and Fintech solutions, a plus Willingness to travel occasionally to client site Thank you for your interest in a career with Clearwater! Clearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at www.clearwateranalytics.com. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.