Assistant Development Manager

As a Assistant Development Manager you will, Demonstrating FirstPort values in all aspects of your work and communication, to naturally develop strong relationships and enhance work quality. Working in close conjunction and cooperation with resident committees or associations and proactively coming up with solutions to any issues that may arise. Supporting the development manager to build and maintain a community atmosphere on site. Key Responsibilities:  Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods Monitor performance, setting guidelines, undertaking or organising emergency cover as required. Assisting with the drafting, control and reporting of the service charge budget and expenditure for the development to the Property Manager. In conjunction with the Property manager, participating in all customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes. Effective liaison with customers on a daily basis, attending to any issues and enquires and ensuring matters are resolved. Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe. Support with the monitoring and supervision of contractors, carrying out works on and around the development. Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame. Ensuring reactive/planned works are conducted to a high quality. To ensure all irregular incidents are investigated and reported to the Property manager. Carry out regular inspection audits of the site and take/organise remedial action when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set. Ensure team is up to date with mandatory e-learning courses Work well both individually and as part of a team to ensure the sites are well looked after, contractor work is to a high standard, and customer service is paramount.  Required Skills & Qualifications: Confident, an articulate communicator with the ability to build and maintain strong relationships Ability to communicate with a range of people across different levels and show assertiveness when required to get work completed Good knowledge of management systems and the ability to pick up new systems quickly Exceptional IT and computer skills Exceptional customer service experience Ability to work multi-task, prioritise and manage various task simultaneously Charismatic, with the flair to learn new skills and enhance self-development and better those around you Driving Licence/ car required