Senior Data Analyst II

Senior Data Analyst II Do you like working with data and analytics to gain insight to solve problems? Do you enjoy collaborating across teams to build and deliver products that make a difference? About our Team:- Help shape the future of Elsevier’s technology infrastructure by bringing our operational data to life. The Analytics and Insights team within Technology Infrastructure and Operations (TIO) delivers actionable reporting and insights on Elsevier’s technology infrastructure and operational performance. We support technology operations and infrastructure teams, Technology leadership, and wider business stakeholders with analytics on Elsevier’s technology estate, including our multi-cloud environment About the Role:- As a Senior Data Analyst, you will design, build, and maintain Tableau dashboards that provide insight into Elsevier’s IT and multi-cloud infrastructure estate and operational performance. You will partner with stakeholders across Technology, from operational teams to senior leadership, to translate reporting needs into effective, user-centric dashboards. Reporting areas include cloud efficiency (for example, AWS resource usage and optimization), software asset insights, and other operational performance metrics. You will develop and maintain data models using dbt to provide transparency and clarity into business metrics. Responsibilities:- Design and deliver intuitive Tableau dashboards with a strong focus on user experience, accessibility, and visual clarity Translate complex datasets into clear narratives and actionable insights for operational teams and senior stakeholders Lead analytics initiatives end-to-end: discovery, requirements, iterative development, validation, release, maintenance, and user support Manage senior stakeholder relationships, communicating insights, recommendations, and technical issues clearly and effectively Facilitate requirements workshops and translate needs into well-defined user stories Continuously improve dashboards based on user feedback, usage insights, and performance optimization Perform data profiling, cleansing, preparation, and modelling to produce analysis-ready datasets Develop and maintain data models using dbt to provide transparency and clarity into business metrics Requirements:- Strong Tableau expertise, with a portfolio demonstrating high-quality dashboard design and user-centric thinking Experience in a data analytics, BI, or reporting role delivering insights into operational or business performance Proven experience working with large, complex datasets, including data profiling and cleansing Advanced SQL skills for querying large datasets and developing complex reports Experience with relational databases (preferably Snowflake) Experience with dbt Familiarity with AWS or equivalent cloud technologies Curiosity and a strong drive to innovate, including experimenting with new techniques and approaches to improve insight quality and delivery Excellent stakeholder management and communication skills, with the ability to engage technical and non-technical audiences at all levels Strong written communication skills, including clear documentation of definitions, logic, and dashboard guidance Knowledge of Python is a plus. Work in a way that works for you: - We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you: - At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Group Health Insurance Policy (covering self and family) Group Life insurance/accident policy Generous long-service awards New Baby gift Subsidized food provided (applies to India- Chennai) Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave Free Transport provided to and from the office (applies to India-Chennai) About Us: - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers