INTERIM QUALITY ASSURANCE MANAGER - INTERNAL ONLY

Interim Quality Assurance Manager - Internal Only (2071) Interim Quality Assurance Manager - Internal Only

Full Time - Fixed Term Contract 2 Years (internal secondment only) – High Wycombe

Salary - £44,476 - £56,535

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.

The postholder leads the Quality Assurance division within Academic Registry, ensuring delivery of high quality, customer focused services that support institutional strategy. They act as the University’s expert on quality assurance, overseeing key processes such as programme and module approval and amendment, programme monitoring, external examining, and academic regulations. They manage a team to coordinate and enhance services for staff and students. As a member of the Senior Leadership Team, the contribute to strategic development of the wider Academic Registry.

What we offer:

• a generous holiday entitlement (35/30 days per annum, plus bank holidays & closure days)
• Hybrid working (dependent on business needs)
• training & development support opportunities
• contributory pension scheme
• discounted gym membership for our on-site gym
• a range of staff discounts with major retailers.

Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.

If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.

For further information about this role please contact Jon Lees (jon.lees@bnu.ac.uk)

All applications are to be made in full and online.

BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.

Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to the People Team if you have any specific needs or if you would like more information on how we can support you

We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

If you’re considering using AI to support your application, we encourage you to question the value it adds. The use of AI tools sometimes erodes authenticity and prevents us from being able to assess the real you. We strongly recommend you prepare your application using your own skills and knowledge and that AI is only used for the purpose of review.

Closing Date: Tuesday 16th June 2026

Interview Date: Wednesday 1st July 2026 (TBC)

If you are invited to interview for this role, you will need to provide evidence of your eligibility to work in the UK and if on a Visa, current visa and status. Sponsorship is dependent on the salary level of the position.

BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

Job Description

JOB DESCRIPTION

Main Duties & Responsibilities of the role:

Strategic Leadership & Development

• Assist with the development and delivery of long-term strategy for Quality Assurance, Regulations, Policy & Casework.Lead the design, implementation, and enhancement of key processes, including External Examiner nominations, Programme Approval, Academic Integrity, Academic Appeals, and Programme setup.
• Monitor sector developments (OfS, QAA, OIA, FHEQ, PSRBs) and recommend strategic changes to systems, policies, and procedures.
• Lead cross-Registry and cross-University projects, delivering within agreed timelines and budgets.

Operational Management

• Take accountability for operational planning across all functional areas, ensuring alignment with Academic Registry strategy.
• Set and monitor objectives for the team to achieve strategic aims and deliver excellent service.
• Oversee the delivery of high-risk casework (academic integrity, appeals, fitness-to-practice) and ensure compliance with legal and regulatory frameworks.
• Ensure the accurate and timely setup of academic programmes on the student management system.

Expert Advisory Responsibilities

• Provide authoritative advice to senior managers, academic leaders, and external partners on regulations, quality assurance, and casework.
• Represent Academic Registry on committees, panels, Boards of Examiners, and working groups.
• Engage in external networking to bring best practice and sector intelligence into University processes.
• Lead training for academic and professional services colleagues on regulations, quality assurance, and policy implementation.

People Leadership

• Line management responsibilities including recruitment and selection, performance management, professional development, motivation, health & safety, and wellbeing, and have an agile approach to change.

Continuous Improvement & Compliance

• Monitor service provision and act on feedback to drive continuous improvement.
• Comply with relevant legislative and other statutory requirements (e.g., the Data Protection Act 2018 and GDPR; Office for Students Conditions of Registration, Health and Safety; UK Visas and Immigration; and Equality and Diversity) in all working practices.
• Maintain auditable records and oversee responses to Freedom of Information and data subject access requests.
• Evaluate the success of projects and disseminate lessons learned.

• Such other duties temporarily or on a continuing basis, as may reasonably be required

Person specification:

A = Application T = Test I = Interview

BBF (Top 3 key behavioural categories most applicable to the role)