About the Role
<p>Salary: £50,000 – £70,000 basic (DOE)<br />
Location: Bristol (office-based with regular site travel)<br />
Contract: Full-time, permanent</p>
<p>A well-established and growing specialist within the UK construction and building-envelope sector is seeking an experienced Product Support Manager to join its technical team, focusing on metal roofing systems for commercial and industrial projects.</p>
<p>This is a key technical role, supporting projects from early design through to completion, working closely with sales teams, contractors, and external partners to deliver compliant, high-quality roofing solutions.</p>
<p>The Role</p>
<p>You will be responsible for the day-to-day technical support of metal roofing products and systems, providing expert input across specification, design, and on-site delivery. The role combines office-based technical work with regular site visits and customer interaction.</p>
<p>Key responsibilities include:</p>
<ul>
<li>Producing and approving bespoke metal roofing specifications</li>
<li>Carrying out thermal calculations and ensuring compliance with building regulations</li>
<li>Creating technical drawings and details using AutoCAD</li>
<li>Providing technical support to sales teams, contractors, and customers</li>
<li>Attending site visits during planning, installation, and post-completion stages</li>
<li>Assisting with project management from enquiry through to completion</li>
<li>Liaising with third-party suppliers and service providers</li>
<li>Maintaining technical resources such as drawings, data sheets, certifications, BIM content, and specifications</li>
<li>Delivering technical and installation training to internal teams and external partners</li>
<li>Advising marketing teams on technical content where required</li>
</ul>
<p>About You</p>
<p>You’ll be a confident technical professional with a strong understanding of metal roofing systems, particularly standing seam, and experience working within a construction-focused environment.</p>
<p>Essential skills and experience:</p>
<ul>
<li>Strong technical knowledge of metal roofing design, construction, and specification</li>
<li>Good understanding of UK Building Regulations and construction standards</li>
<li>Familiarity with CDM 2015 and designer responsibilities</li>
<li>Excellent written and verbal communication skills</li>
<li>Confident presenting technical information to groups</li>
<li>Proficient in Microsoft Office and AutoCAD</li>
<li>Ability to manage multiple priorities and work under pressure</li>
<li>Experience liaising with contractors, consultants, and internal teams</li>
<li>Comfortable visiting construction sites and carrying out surveys</li>
</ul>
<p>Desirable:</p>
<ul>
<li>Degree or formal qualification in a construction-related discipline</li>
<li>Background in project management, design, or site supervision</li>
</ul>
<p>What’s on Offer</p>
<ul>
<li>Competitive basic salary (£50k–£70k depending on experience)</li>
<li>Autonomy and influence within a growing technical team</li>
<li>Opportunity to shape technical processes and training</li>
<li>Long-term career development within a stable, expanding business</li>
<li>Supportive office-based environment with regular site exposure</li>
</ul>