About the Role
Join the team at Hotel Granduca and help create unforgettable experiences in the heart of Houston, Texas. As a luxury boutique hotel and a proud Transwestern Hospitality Group property, Hotel Granduca blends timeless European elegance with warm Texas hospitality. We offer exciting hotel careers and hotel jobs for individuals who are passionate about service, creativity, and excellence. Here, your talent is valued, your growth is supported, and your work makes a meaningful impact—every day. If you’re inspired by exceptional service and a culture rooted in teamwork, professionalism, and pride in delivering memorable guest experiences, we invite you to apply and begin a rewarding career journey with Hotel Granduca. POSITION SUMMARY: POSITION SUMMARY Hotel Granduca is seeking a sophisticated, hands-on General Manager with a strong background in luxury operations and a passion for food & beverage leadership. This individual will be responsible for overseeing all aspects of the property, with a particular focus on delivering exceptional guest experiences, cultivating a high-performing team, and driving financial performance across rooms, culinary, and events. The GM will serve as the steward of the Granduca brand, upholding its standards of excellence while innovating to ensure continued relevance and distinction in Houston’s luxury market. POSITION ESSENTIAL FUNCTIONS • Provide day-to-day strategic and operational leadership across all departments, with a focus on guest satisfaction, service excellence, and brand alignment. • Lead the property’s food & beverage program, including oversight of Remi, banquets, in-room dining, and special events and works in close partnership with the Executive Chef and Director of F&B. • Ensure seamless execution of service standards and SOPs across departments. • Act as the public face of the hotel, engaging with guests, clients, and the local community to strengthen the hotel’s presence and reputation. • Drive topline revenue and departmental profitability across rooms and F&B. • Develop and manage annual budgets, forecasts, and KPIs in collaboration with ownership and asset management. July 2025 EXPERIENCE EXTRAORDINARY THG – General Manager Exempt Position Profile • Monitor labor, cost controls, and P&L performance with attention to detail and discipline. • Identify revenue opportunities in food & beverage, private events, and activations. • Foster a collaborative, high-touch, service-driven culture aligned with the values of timeless hospitality and personalized service. • Recruit, coach, and mentor department heads and rising talent. • Set clear expectations, provide regular feedback, and champion a culture of accountability and recognition. • Support marketing, PR, and branding efforts to drive awareness and demand, particularly around food & beverage programming and events. • Partner with sales and catering teams to grow group and event business. • Ensure visual and experiential consistency across all guest touchpoints, both digital and physical. • Serve as primary liaison between the property and ownership/asset management team. • Provide clear and consistent reporting on financial results, operational issues, guest feedback, and capital needs. • Other duties as assigned. POSITION REQUIREMENTS Education: • Bachelor's degree in Hospitality, Business, or related field preferred. Experience: • Minimum of 10 years progressive hotel leadership experience, including at least 3 years as General Manager or Hotel Manager at a luxury or upper-upscale property. • Proven success leading high-end food & beverage operations in both restaurant and banquet environments. • Experience managing a boutique or independent hotel, or relevant experience within a luxury branded environment. Technical Skills: • Deep understanding of financial management, service standards, labor planning, and revenue optimization. • Must have intermediate to advanced Microsoft 365 Word and Excel proficiencies. Personal Skills: • Impeccable interpersonal and communication skills; confident representing the property in guest-facing and civic engagements. • Passion for design, culinary arts, and guest experience. • Strong customer service orientation. • Foster a positive working environment for team members. • Provide leadership and direction for growth and development for team members. July 2025 EXPERIENCE EXTRAORDINARY THG – General Manager Exempt Position Profile ABOUT US Transwestern’s Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion – not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration. Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references. WORK SHIFT: LOCATION: Houston, TX ABOUT US Transwestern’s Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion – not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration. Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references. We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story. #HG Transwestern is the privately held real estate firm aligned to own the outcome for clients, investors and partners. Our vertically integrated expertise spanning Investments, Development and Services supports our investors and clients as they source, structure, acquire, develop, occupy, operate and sell commercial properties. Learn more at transwestern.com and @Transwestern.