- Free parking facilities for all employees.
- Flexible start & finish times
About Our Client
The hiring organisation is a small-sized company operating within the retail sector, known for its commitment to delivering quality products and fostering a productive environment. The company prides itself on its efficient processes and focus on growth within its team.
Job Description
The role operates in a fast‑paced environment, liaising closely with Sales, Design, Shipping, Warehousing, factories, and customers.
Key Responsibilities
Customer & Account Management
- Manage key customer accounts, including B&M and The Works, overseeing a large portfolio of live product lines.
- Provide weekly updates to customers and suppliers on the progress of running orders.
- Respond to and resolve customer and supplier queries efficiently and professionally.
Critical Path & Order Management
- Create and manage detailed critical paths for all confirmed orders, from development stage through to final delivery.
- Ensure critical paths are adhered to by internal departments and external factories.
- Raise purchase orders with Far East factories and manage orders through SAP, including item code set‑up.
Sourcing & Factory Management
- Maintain a strong understanding of the factory base, including audits, capabilities, limitations, and production possibilities.
- Liaise with Sales and Design to ensure enquiry sheets are completed accurately with full product specifications and customer requirements.
- Send enquiry documentation to factories and negotiate to achieve the best possible pricing.
- Build and maintain strong working relationships with factories and the Eurowrap China team.
Product Development & Sampling
- Send product artwork, packaging artwork, colour proofs, swatches, and samples to factories.
- Chase and manage all samples through the approval process.
- Review pre‑production and production samples, ensuring timely customer approval before mass production and shipment.
Production, Shipping & QC
- Monitor factory production status and resolve any issues that arise during manufacture.
- Arrange container fills, shipment image forms, and liaise with the Shipping Department to confirm goods are approved for shipment.
- Carry out QC checks on bespoke stock upon arrival at the warehouse, addressing any quality issues identified during or after factory QC.
Additional Responsibilities
- Undertake any other duties as required by the Buying Team Leader or Managing Director in line with the needs of the business.
The Successful Applicant
A successful Product Coordinator should have:
- Previous experience in a merchandising or import-related role within the retail industry.
- Strong organisational skills with an ability to manage multiple tasks simultaneously.
- Proficiency in analysing data and generating actionable insights.
- Excellent communication skills to liaise with suppliers and internal teams.
- Knowledge of import regulations and documentation requirements.
- A proactive approach to solving problems and streamlining processes.
- Attention to detail to ensure accuracy in documentation and reporting.
What's on Offer
- Competitive salary ranging from £28,000 to £34,000 per annum.
- Free parking available on-site for all employees.
- Opportunities for career progression within the retail industry.
- A permanent position offering job security and stability.
This is a fantastic opportunity to join a supportive team in Skelmersdale. If you are looking for your next challenge, we encourage you to apply today!Product Coordinator
Job summary
- Subsector
- Merchandise & Supply Chain
- Consultant name
- Lyndsey Sheridan
- Consultant phone
- +44 161 829 0372
- Job reference
- JN-052026-7021211