Complaints Investigator

<p> </p> <p>Individual required to help clear a backlog of stage 1 complaints relating to housing needs, homelessness and temporary accommodation.</p> <p>Preferable that candidates have LOCAL AUTHORITY &amp; homelessness complaints experience &#8211; would also welcome applicants with Housing Ombudsman experience.  Good if applicants are aware of Housing Act 96 Part VII, Homelessness Reduction Act 2018 or Localism Act 2011.</p> <p>3 days a week in the office with Monday as statutory day.</p> <p><strong>If</strong><strong> you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth</strong><strong>@essentialemploy.co.uk</strong><strong> quoting the reference number.</strong></p> <p><strong>Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.</strong></p> <p><strong>All our roles may be subject to pre-employment checks including references so please be prepared.</strong></p> <p><strong>You can also follow us at Twitter/Facebook/LinkedIn or via our website </strong></p>