About the Role
Customer Service Administrator<br><br>Pertemps are currently recruiting for a Customer Service Administrator to join a manufacturing business based in Alton. This will be a full-time office-based position.<br><br><br> <br><br>Responsibilities as a Customer Service Administrator:<br><br><ul><li>Act as first point of contact for customer enquiries via phone, email and online channels<br><br></li><ul><li>Provide accurate product, training, pricing and delivery information <br><br></li><li>Resolve customer queries, complaints and issue in a timely manner <br><br></li><li>Accurately input customer orders into company systems<br><br></li><li>Monitor order status and update customers on progress or delays <br><br></li><li>Assist in preparing reports, spreadsheets and customer documentation <br><br></li></ul></ul><br>Requirements:<br><br><ul><li>Excellent customer service experience <br><br></li><ul><li>Strong attention to detail <br><br></li><li>Excellent written and verbal communication skills<br><br></li><li>Proficient in Microsoft Office <br><br></li><li>Experience with CRM or ERP systems <br><br></li><li>Own transport due to rural location<br><br></li></ul></ul> <br><br>The Role: <br><br><ul><li>Monday – Friday, 8am – 4.30pm <br><br></li><ul><li>£13 per hour (rising to £13.50 ph after 3 month probation) <br><br></li><li>20 days annual leave plus bank holidays<br><br></li><li>Located in Alton <br><br></li></ul></ul><br>If you are interested in this Customer Service Administrator role, please give Jemma a call at Pertemps.