/Help Desk Administrator

Help Desk Administrator

Sheffield, South Yorkshiregbvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
1 month ago

About the Role

Business Support Administrator

Location: Sheffield, South Yorkshire
Salary: £25,188pa (based on 37.5 hours per week) Monday to Friday
Contract Types:

  • 1 x Full-Time Permanent
  • 1 x Temp-to-Perm
  • Start Date: Immediate start preferred

Overview

We are currently recruiting for two Business Support Administrators to join a busy and fast-paced facilities management environment. These roles are ideal for candidates with a helpdesk or service coordination background who are confident managing administrative processes, client communication, and system-based workflows.

Key Responsibilities

  • Use Microsoft Office (Word, Excel, Outlook, PowerPoint) to manage documentation, reports, and records
  • Produce quotes, purchase orders, and invoices
  • Support accounts with supplier invoice processing
  • Generate and distribute reports based on subcontractor activity
  • Operate CAFM systems (e.g. Joblogic, Maximo, Easybuild or similar)
  • Schedule planned preventative maintenance (PPM) and maintain inspection records
  • Log and manage incoming client requests, raising work orders accordingly
  • Dispatch jobs to engineers/technicians and track progress
  • Update internal systems with job completion and subcontractor details
  • Process timesheets and allocate hours to relevant jobs

 

Key Competencies

  • Customer service focus with strong stakeholder communication
  • Ability to manage multiple tasks and meet deadlines
  • Team collaboration and proactive approach
  • Commitment to quality and continuous improvement

 

If you’re interested or would like further details, please get in touch.

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