Senior ServiceNow Product Manager – GRC/IRM (TPRM, OpsRes & BCM)

Senior ServiceNow Engineer - GRC/IRM
London (Ropemaker – 3 days onsite per week) | Banking Sector Up to £120,000 + Bonus + Benefits

Do you want to take true technical ownership of a global GRC platform, driving IRM, BCM and TPRM capability for a major financial services organisation? If you're a Senior ServiceNow Engineer looking for your next challenge at Vice President level, this could be the role you've been waiting for.

You'll join a growing ServiceNow Core team as the go-to Subject Matter Expert for the platform, shaping how risk, resilience and third-party risk are managed across the business. This is a rare opportunity to combine hands-on technical delivery with real influence over platform strategy, governance and roadmap.

What you’ll be doing:

• Acting as the SME for the ServiceNow platform, owning its development, governance and day-to-day technical delivery, with a focus on the GRC suite (IRM, BCM, TPRM)
• Translating business requirements into scalable ServiceNow solutions, driving automation, integration and best-practice configuration
• Triaging, estimating and delivering platform enhancements, upgrades and releases, while maintaining a strong Health Scan score
• Providing technical governance and change approval, and leading testing/preparation for platform upgrades
• Producing and maintaining documentation, training materials and process guides, while mentoring junior and off-shore team members
• Building strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement

What you’ll bring:

• 5+ years' technical experience implementing and supporting ServiceNow, with hands-on IRM module expertise essential
• Strong understanding of risk management, GRC and ServiceNow best practice, with sharp problem-solving and root-cause analysis skills
• Proven experience in a regulated environment (financial services, insurance or critical infrastructure), with the credibility to manage audit and IT security requirements
• Excellent communication, stakeholder management and leadership skills, with a structured, detail-focused approach
• Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance

The package: Up to £120,000 plus bonus and benefits, based in London with hybrid working (3 days in the office per week).

If this sounds like the platform-defining role you've been looking for, apply now or get in touch for a confidential conversation about the opportunity.

If you've held any of these roles or used these technologies/skills, this role could be a great fit: ServiceNow Engineer, ServiceNow Developer, ServiceNow Consultant, ServiceNow Technical Lead, GRC Engineer, GRC Analyst, IRM Engineer, IRM Consultant, Integrated Risk Management Engineer, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance.