CRO CONSULTANT

CRO Consultant

Egham / £50000 - £60000 annum

INFO

SALARY:

£50000 - £60000

LOCATION

Egham

Permanent

CRO Consultant
Egham, Surrey - hybrid
Up to £60,000

This is a great opportunity to join a growing optimisation and experimentation consultancy where you will have real ownership over client programmes and the chance to shape how CRO is delivered at scale. You will work across varied enterprise clients, contribute to strategic decision-making, and play a key role in expanding a high-performing consulting team.

The Company
They are a UK-based conversion rate optimisation, experimentation, and personalisation technology business. Alongside their proprietary optimisation platform, they operate a specialist consulting arm that partners with organisations to improve digital performance through data-led testing and insight. Their work spans multiple sectors, supporting complex websites and high-traffic digital products. The business is collaborative, technically strong, and focused on delivering measurable impact for clients.

The Role
You will sit within the consulting team, working closely with clients to design, deliver, and analyse experimentation programmes that improve user experience and conversion performance.
Key responsibilities include:

• Leading CRO ideation, hypothesis creation, and test planning across client accounts
• Owning end-to-end experiment delivery, from documentation through to analysis and insight
• Interpreting test results and producing clear, actionable recommendations and presentation decks
• Running regular client check-ins and collaborating with stakeholders across marketing, product, and analytics
• Managing workflows and time tracking using Jira-based tools
• Working alongside other consultants as the team continues to scale

• Strong commercial experience in CRO, experimentation, or optimisation
• Confidence designing and analysing A/B and multivariate tests
• Experience working with experimentation tools
• Excellent communication skills, with the ability to influence and advise senior stakeholders
• A data-driven mindset, with experience translating analysis into practical recommendations
• Background from agency, consultancy, vendor, or in-house environments is all considered
• Exposure to digital analytics and UX is highly valued

• Broad client exposure across enterprise and public sector organisations
• Clear opportunities to grow with the consulting team as it expands
• A supportive environment that values collaboration, curiosity, and impact

If you are passionate about experimentation and want to work in a role with real client influence and growth potential, apply now to learn more about this opportunity.

CONTACT

Izabella Hage

Senior Recruitment Consultant

SIMILAR
JOB RESULTS

CRM Specialist

London

£40000 - £48000

+ Advanced Analytics & Marketing Insights

Permanent

London

CRM Specialist
London – hybrid 3 days in office
Up to £48,000

This is a highly visible CRM Specialist role focused on subscription lifecycle strategy, where your work will have a direct and measurable impact on customer retention. You will own a critical end of lifecycle project, shaping how customers are engaged around payments and churn prevention at a pivotal moment for the business.

The Company
They are a large, well-established organisation operating in the digital media and subscriptions space, with a diverse portfolio of consumer-facing products. With millions of subscribers and a strong investment in data, CRM and customer experience, they are committed to using insight-led marketing to drive long-term value. The environment is collaborative, with CRM working closely alongside product, design and technology teams.

The Role
You will sit within the lifecycle CRM team, owning strategy for customers at risk of dropping off due to payment issues. This role is focused on defining the right approach rather than hands-on execution, giving you the opportunity to influence direction and see the commercial impact of your work quickly.

• Own the CRM strategy for end of lifecycle and payment-related journeys
• Analyse why subscribers default, lapse or disengage, and identify opportunities to prevent churn
• Segment customers using behavioural and payment data to define targeted communication strategies
• Design and test CRM campaigns across different customer groups to optimise engagement and retention
• Work closely with CRM managers, designers and developers to brief and shape campaigns
• Contribute to future win-back and retention projects as the role evolves
• Play a key role in initiatives linked to upcoming regulatory change, with high business visibility

Your Skills and Experience

• Strong CRM and lifecycle marketing experience within a subscription-based business
• Proven ability to develop customer segmentation and communication strategies using data
• Experience working with CRM platforms such as Braze, Adobe or similar tools
• Comfort working with large customer datasets and CDPs to inform decision-making
• Strategic mindset with the ability to translate insight into clear, actionable plans
• Confidence collaborating with cross-functional teams without owning technical execution

What They Offer

• Private medical insurance including pre-existing conditions
• Generous pension with employer contributions up to 5 percent
• 25 days holiday plus bank holidays and volunteering days
• Enhanced family leave policies
• Wellbeing support including EAP and physical wellbeing benefits
• Extensive training and development, including full access to online learning platforms
• Lifestyle benefits such as fitness discounts, cycle to work and travel schemes

How to Apply
If you are a CRM Specialist looking for a strategic role where you can see the direct impact of your work on subscriber retention, apply now to learn more.

Senior CRM Manager – 12 month FTC

London

£55000 - £65000

+ Advanced Analytics & Marketing Insights

Permanent

London

To Apply for this Job Click Here

Senior CRM Manager – 12-month FTC
London – hybrid, 4 days per week in office(no flex)
Up to 65,000

This is a high impact opportunity to step into a pivotal CRM leadership role during a period of significant transformation. You will join at a critical moment, taking ownership of day-to-day CRM delivery while leading a major CRM platform rollout and wider migration projects. With senior visibility and real influence, this role offers the chance to make a tangible mark on how CRM operates across the business.

The Company
They are a market leading, fast-growing organisation with an exceptional valuation and ambitious growth plans. CRM sits at the heart of their marketing strategy, with strong investment in data, digital and customer experience. The business values pace, ownership and collaboration, offering exposure to senior stakeholders and complex, meaningful projects.

The Role

• Lead operational CRM delivery across email, SMS and direct customer communications
• Own and deliver CRM transformation projects, including the rollout of a new CRM platform and wider migration initiatives
• Drive change management and adoption across teams during platform implementation
• Build more advanced CRM capability across segmentation, behavioural tracking and personalisation
• Manage multi channel campaigns and optimise end to end customer journeys
• Analyse customer journey data and campaign performance, translating insights into clear recommendations for senior leadership
• Oversee audience segmentation and targeting to deliver measurable, data driven outcomes
• Produce regular reporting on CRM performance, engagement and retention
• Partner closely with IT, digital and marketing teams to improve CRM and marketing automation capability

Your Skills and Experience

• Strong hands on CRM experience spanning operations, strategy and project delivery
• Proven capability across CRM strategy and lifecycle marketing, including acquisition, engagement and retention
• Experience delivering multi channel CRM campaigns across digital channels
• Exposure to multiple CRM platforms with genuine hands on involvement
• Experience supporting or leading CRM migrations or major platform changes
• Comfortable operating in fast paced environments and managing complex or challenging stakeholders
• Able to balance strategic thinking with execution and ownership

What They Offer

• A key role in a business critical CRM transformation project
• High visibility within a growing marketing function and exposure to senior leadership
• Strong opportunity to develop and broaden your CRM leadership experience

How to Apply
If you are a CRM leader who enjoys combining strategy, delivery and transformation, apply now to find out more.

To Apply for this Job Click Here

CRO Consultant

Egham

£50000 - £60000

+ Digital Analytics

Permanent

Egham, Surrey

To Apply for this Job Click Here

CRO Consultant
Egham, Surrey – hybrid
Up to £60,000

This is a great opportunity to join a growing optimisation and experimentation consultancy where you will have real ownership over client programmes and the chance to shape how CRO is delivered at scale. You will work across varied enterprise clients, contribute to strategic decision-making, and play a key role in expanding a high-performing consulting team.

The Company
They are a UK-based conversion rate optimisation, experimentation, and personalisation technology business. Alongside their proprietary optimisation platform, they operate a specialist consulting arm that partners with organisations to improve digital performance through data-led testing and insight. Their work spans multiple sectors, supporting complex websites and high-traffic digital products. The business is collaborative, technically strong, and focused on delivering measurable impact for clients.

The Role
You will sit within the consulting team, working closely with clients to design, deliver, and analyse experimentation programmes that improve user experience and conversion performance.
Key responsibilities include:

• Leading CRO ideation, hypothesis creation, and test planning across client accounts
• Owning end-to-end experiment delivery, from documentation through to analysis and insight
• Interpreting test results and producing clear, actionable recommendations and presentation decks
• Running regular client check-ins and collaborating with stakeholders across marketing, product, and analytics
• Managing workflows and time tracking using Jira-based tools
• Working alongside other consultants as the team continues to scale

Your Skills and Experience

• Strong commercial experience in CRO, experimentation, or optimisation
• Confidence designing and analysing A/B and multivariate tests
• Experience working with experimentation tools
• Excellent communication skills, with the ability to influence and advise senior stakeholders
• A data-driven mindset, with experience translating analysis into practical recommendations
• Background from agency, consultancy, vendor, or in-house environments is all considered
• Exposure to digital analytics and UX is highly valued

What They Offer

• Broad client exposure across enterprise and public sector organisations
• Clear opportunities to grow with the consulting team as it expands
• A supportive environment that values collaboration, curiosity, and impact

How to Apply
If you are passionate about experimentation and want to work in a role with real client influence and growth potential, apply now to learn more about this opportunity.

To Apply for this Job Click Here

Marketing Analyst

Swindon

£45000 - £50000

+ Advanced Analytics & Marketing Insights

Permanent

Swindon, Wiltshire

To Apply for this Job Click Here

Marketing Analyst
Swindon – hybrid 2-3x a week
Up to £50,000

This is a newly created Marketing Analyst role within a fast growing, premium consumer and eCommerce business where insight plays a central role in shaping commercial decisions. You will have real ownership, strong senior stakeholder exposure, and the opportunity to influence how marketing analytics evolves as the business scales.

The Company
They are a well-established premium retailer with a strong heritage and a reputation for quality, long-lasting products. The business is experiencing significant growth, with continued investment across digital, growth and data capabilities. Despite their scale and ambition, they maintain a collaborative and entrepreneurial culture where ideas and insight are valued.

The Role
You will sit within the Digital and Growth function, acting as the dedicated Marketing Analyst supporting CRM, customer growth and wider marketing optimisation.
Key responsibilities include:

• Analysing CRM performance across email, SMS and direct mail campaigns
• Supporting customer acquisition and paid media performance analysis
• Building and refining customer segments and audience strategies
• Identifying opportunities to improve retention, frequency and customer lifetime value
• Designing, running and evaluating experiments and testing frameworks
• Supporting incrementality and attribution analysis
• Optimising customer lifecycle and welcome journey programmes
• Partnering with marketing stakeholders to turn insight into action
• Building analytical frameworks to improve marketing decision making

The role is weighted towards CRM and customer analytics, with exposure to paid media and broader digital channels.

Your Skills and Experience

• Strong commercial experience in marketing, CRM, customer or digital analytics
• Advanced SQL skills and confidence working with large customer and marketing datasets
• Experience analysing CRM channels such as email, SMS or direct mail
• Understanding of customer segmentation, retention and lifetime value
• Experience supporting campaign performance and marketing optimisation
• Python or R experience is beneficial
• Power BI or similar BI tool experience is advantageous
• Comfortable operating independently and owning analytical projects
• Strong communication skills with the ability to influence stakeholders through insight

What They Offer

• High visibility role with senior stakeholders
• Significant ownership and autonomy
• Opportunity to shape the future of marketing analytics
• Clear progression as the analytics function continues to grow

How to Apply
If you are a Marketing Analyst looking for a role with ownership, visibility and genuine commercial impact, apply now to find out more.

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