Customer Support Engineer

An opportunity to join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Junior Customer Support Engineer role entails A highly technical customer support position where you’d be the go-to problem solver for clients using advanced navigation and positioning systems. You’d be involved across, the product lifecycle, from pre-sales demonstrations to hands-on troubleshooting at the workbench, and occasionally on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech.   Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation – degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional communication and confidence to represent the company in front of clients both in-office and on-site. Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. UK driving license is required