About the Role
Position: I.T Technician Location: Henfield Salary: £35,000 per annum. I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield. Role OverviewHandle daily support tickets covering hardware, software and user queriesWork independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where requiredBuild and configure Windows laptops using the approved imageSupport and manage Android smartphones using the company MDMMaintain inventory of devices, SIM cards and spare equipmentSupport onboarding and leaver processes by preparing equipment accounts access and documentationMaintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systemsSupport the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed.Travel to other offices or sites as required, usually around once per monthJob RequirementsExperience in a first- or second-line IT support roleGood understanding of networking including IP addressing, patching, connectivity and working with network specialistsStrong troubleshooting skills with the ability to work independentlyExperience with Windows laptops, Microsoft 365, Android devices and common business applicationsConfident documenting systems, writing clear instructions and recording configuration detailsBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.