Booking Consultant (Weekend)

<p><strong>About HousingAnywhere</strong></p> <p>We’re on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every step of the rental journey simple and seamless, so students can focus on what really matters: studying, exploring, and growing.</p> <p>With HousingAnywhere, Kamernet, and Studapart under our roof, we’re Europe’s largest student rental platform.</p> <p>You’ll find us in Rotterdam, Paris, and Cergy, always guided by our four core values: Ownership, We are enablers, We are changemakers, and We are connectors.</p> <p>Join us in empowering students to unlock their potential through a safe, online rental experience.</p> <p>We’re looking for a Booking Consultant to create exceptional experiences for clients and tenants. If you’re proactive, client-focused, and excited to make an impact, we want to meet you!<strong><br><br></strong></p> <p><strong>The team</strong><strong><br></strong>You will be joining the Booking Operations &amp; Support department which consists of around 30 team members working in 4 different teams. We are fully focused on providing excellent service to our clients by being the face of the business, handling their inventory and ensuring positive customer experiences.&nbsp;</p> <p>&nbsp;</p> <p><strong>Your role</strong><strong><br></strong>You are responsible for generating revenue &amp; maximizing conversion for all Managed Accounts. Your responsibility is to maintain our clients’ performance while generating revenue for them and HousingAnywhere.<br><strong><br></strong><strong>Responsibilities</strong></p> <ul> <li>You will be replying in a timely manner to all inquiries received in the profiles of our MAs.</li> <li>You will be handling all conversations with great attention to detail and you will be providing our potential tenants with guidance.</li> <li>You will always make sure that each client’s document is up to date when it comes to criteria and preferences.&nbsp;</li> <li>You will be assisting our landlords/clients with any before &amp; after booking requests.</li> <li>You will be providing critical feedback on the product use.</li> <li>You will be assisting with the onboarding of new clients and building a great relationship with them.</li> <li>You will be in contact with all AMs in order for the department to acquire new clients.&nbsp;</li> <li>You will be testing along with the whole team new features on our product and you will be providing feedback.&nbsp;</li> <li>You will be responsible for dividing the workload to the whole team and making sure that all inquiries are handled in time.&nbsp;</li> <li>You will be providing personalized consultation to our clients based on the region they operate in.</li> </ul> <p>&nbsp;</p> <p><strong>Your profile&nbsp;</strong></p> <ul> <li>You are a great team player&nbsp;</li> <li>You have great attention to detail</li> <li>Energetic, optimistic, and a natural problem solver.</li> <li>You have a strong sense of ownership&nbsp;</li> <li>Not afraid of taking on responsibilities&nbsp;</li> <li>You have affinity/interest in sales</li> <li>You do not easily get bored by repetitive tasks&nbsp;</li> <li style="font-weight: bold;"><span style="text-decoration: underline;"><strong>Available on Saturday and Sunday from 9AM to 6PM</strong></span></li> </ul> <p>&nbsp;</p> <p><strong>What’s in it for you</strong></p> <ul> <li>Salary is 33.044,50 gross per year (based on 40 hours, including Holiday Allowance).</li> <li>Unlimited paid holidays, minimum-based not maximum!</li> <li>Position based in our Rotterdam office (hybrid during onboarding and then fully remote on weekends).</li> <li>Flexibility to work remotely for up to 2 months per year!</li> <li>1,000 EUR personal development budget.</li> <li>Complete coverage for commuting.</li> <li>Personal equipment, including laptop and ergonomic setup.</li> <li>Gym membership discount with GoVital or OneFit.</li> <li>Dutch/English classes budget.</li> <li>Variable pension scheme.</li> <li>Diverse international community (46+ nationalities).</li> <li>Pet-friendly office in Rotterdam city centre.&nbsp;</li> <li>Team-building events and after-work drinks every Friday.</li> </ul> <p>What can you expect from our hiring process? Read more <a href="https://housinganywhere.com/careers/how-we-hire">here</a>.</p>