About the Role
Role Profile: The role is responsible for ensuring all client billing is performed accurately, timely and in line with instructions within the contract. The role is also responsible for actioning all project variance corrections like effort transfers. Key responsibilities: • Client time and material billing: o Create draft invoices and send them to PIC/PM for review via e-billing platform (or equivalent) o Action any review points from PM/PIC following issuing of draft invoice o Process any write offs in line with PM/PIC instructions and approval matrix o Escalate any non-responses to draft billing to Financial Project Partner (FPP) at the appropriate time for resolution o Ensure e-billing platform (or equivalent) status is kept up to date o Run final invoices o Seek pre-approvals from Client for invoices where appropriate • Client lump sum billing o Ensure any automated milestone billing is confirmed with PICs before issuing drafts o Ensure GDC – O2C Master Data team are informed of any changes to milestone billing dates • Monthly variance clearing o Review Manage Engine tickets from monthly review and assign to correct team based on subject • Issue invoice o Email client invoice from global mailbox o Send invoice to customer portal team for e-invoicing or customer portal actions • Escalate issues o Escalate issues to the FPP for stalled invoices being sent to the client per the SOP o Escalate issues to the FPP for stalled variances being cleared per the SOP Required skills: • 3-5 years of experience in O2C or related finance process roles • Basic knowledge of financial processes, controls, and compliance requirements. • Excellent analytical, problem-solving, and project management skills. Desired skills, but not required: • Fluency in other languages besides common Indian dialects or English At ERM, sustainability is our business. We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a “boots to boardroom” leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. ERM Homepage Explore All Open Roles Explore Early Careers Roles Explore Experienced Professional Roles Explore Partnership Roles