Freight Forwarding Specialist

<p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><strong>Freight Forwarding Specialist</strong></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><strong> </strong></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><strong>Location: Shipley, West Yorkshire </strong></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><strong> </strong></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><strong>Salary: Up to £30,000 </strong></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><strong> </strong></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><strong>Job Type: Full Time / Permanent </strong></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">An established and well-regarded freight forwarding business is seeking an experienced Operations Coordinator to join its Agency / Imports team. This role is key to maintaining high service levels for overseas agents and import clients while supporting internal sales and operational teams.</span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><span style="text-decoration: underline">Key Responsibilities: </span></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"> <ul style="margin-bottom: 0cm;margin-top: 0px"> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Manage day-to-day communication with overseas agents and import customers</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Handle customer queries via phone and email, including shared inbox management</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Obtain rates and prepare quotations and service options</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Process bookings and maintain accurate records using CargoWise and internal systems</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Liaise with customers, suppliers, subcontractors, and overseas partners</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Prepare, check, and issue shipping documentation, including Bills of Lading</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Ensure accuracy of data entry and compliance with operational procedures</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Proactively resolve operational issues and customer queries</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Support internal sales teams by delivering a high standard of operational service</span></li> </ul> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px"><span style="text-decoration: underline">Required Experience: </span></span></p> <p style="margin: 0cm;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"> <ul style="margin-bottom: 0cm;margin-top: 0px"> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Previous experience in freight forwarding operations (import/export)</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Strong customer service and relationship management skills</span></li> <li style="margin: 0cm 0cm 0cm 0px;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><span style="font-family: Calibri;font-size: 14px">Confident IT skills; CargoWise experience highly regarded</span></li> </ul> <p>WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK &amp; USA for permanent jobs.</p> <p>WR is acting as an Employment Agency in relation to this vacancy.</p> <p><img src="https://counter.adcourier.com/SmFtaWUuODU1NzcuMTMwMzFAd2hpdGVyZWNydWl0bWVudC5hcGxpdHJhay5jb20.gif"></p>