General Manager Job

General Manager Temporary Job, London West End About Our Client Our client, a high-end catering and events business has partnered with a luxury fashion house to deliver an exclusive pop-up hotel bistro and bar experience in London. This high-profile activation will attract VIP guests, brand clients, international visitors, and high-net-worth individuals. The project demands exceptional service standards, seamless operational coordination, and a polished luxury presence throughout. We are seeking an experienced General Manager to lead the day-to-day management and operational delivery of the pop-up hospitality concepts. This is a senior on-site leadership role responsible for overseeing operations, financial performance, team management, brand representation, and compliance. Rate: £200-£250 per day Contract: Fixed-term (20 April – 16 June 2026) Schedule: Minimum 3–4 days per week, approx. 12-hour shifts Reporting to: Project Manager Key Responsibilities Operational Management • Oversee daily operations of the pop-up bistro and bar, ensuring smooth service delivery across all trading periods • Manage and delegate responsibilities to team managers and team members • Ensure effective communication between front-of-house (FOH) and back-of-house (BOH) teams • Manage BOH spaces to ensure operational efficiency and compliance with health and safety standards • Ensure all kitchen health and safety protocols are strictly adhered to at all times Leadership & Team Management • Lead, motivate, and develop the on-site hospitality team to deliver exceptional guest experiences • Oversee two Maître d’s and their booking management systems (SevenRooms or similar platform) • Monitor staffing levels and rota planning in line with forecasted trade • Maintain a positive and professional team culture aligned with brand values Commercial & Financial Management • Manage stock control, ordering, inventory levels, and forecasting to minimise waste and optimise profitability • Review daily, weekly, and monthly sales performance • Submit sales reports from to the Project Manager • Drive revenue through operational efficiencies, upselling strategies, and service excellence Compliance & Standards • Ensure compliance with licensing laws, food safety regulations, and company policies • Maintain cleanliness, safety, and presentation standards across all operational areas • Implement and monitor risk management procedures within agreed project constraints What We’re Looking For • Proven experience as a General Manager or Senior Manager within hospitality (restaurant, bar, hotel, or pop-up concept) • Strong financial acumen, including stock control and sales reporting • Experience managing booking platforms such as SevenRooms (or similar) • Strong leadership and delegation skills • Excellent stakeholder management and communication skills • Thorough understanding of health & safety and food compliance regulations • Ability to thrive in a fast-paced, dynamic, pop-up environment Working Schedule • Engagement runs 20 April – 16 June 2026 • Required onsite for set up and launch: 20–24 April 2026 • Minimum 3–4 days per week • Average shift length: approximately 12 hours Please send any applications to vendela@greycoatlumleys.co.uk