Hiring Services Support Supervisor

This is supervisory and technical hiring services support work in the City's Office of Human Resources. Employees in this class supervise and participate in the performance of administration, and scoring of exams, certifications and management of eligibility lists, and transactions. Significant aspects of the work include ensuring conformance to relevant departmental standards and civil service rules and regulations, and training and evaluating the work of subordinate staff to assure accuracy and appropriateness. These employees are also responsible for training other support staff throughout the department in performing hiring support work. Work is performed under the supervision of an administrative superior. The analyst responsible for reviewing applications and additional documentation for this job opportunity is David F. Ross City of Philadelphia – Office of Human Resources 1401 JFK Blvd., Room 1530 Philadelphia, PA 19102-1675 Phone:215-686-2359 Fax: 215-686-0861 Email:David.F.Ross@Phila.gov  For all other inquiries please contact Customer Service at215-686-0880 or email hrhelpdesk@phila.gov. ELIGIBLE LIST: DEPARTMENTAL-ONLY PROMOTIONAL Only a departmental promotional eligible list for the Office of Human Resources will be established as a result of this examination. Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List. PREFERENCE FOR PHILADELPHIA RESIDENTS Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.  To receive such preference, candidates must respond to the question regarding residence on this application. This response will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements. If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.TRAINING AND EXPERIENCE EVALUATION: Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination. Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials. ELIGIBLE LISTAn Eligible List will be established the week of March 30, 2026.  Please note that this date may change. CERTIFICATION RULERule of Five (5) TEST REVIEW PROCESSIn accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.High SchoolANTICIPATED ELIGIBILITY Candidates who meet all eligibility requirements within six (6) months of the application deadline will be admitted to this examination.  Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied. 1. CIVIL SERVICE STATUS: Presently employed by the City of Philadelphia with permanent Civil Service status in the Office of Human Resources with a performance rating of Satisfactory or higher. AND 2. EDUCATION: Education equivalent to the completion of the twelfth school grade. AND 3. GENERAL EXPERIENCE: Two years of clerical experience with primary responsibility for providing hiring support services, which has included test scoring, transactions, certification or processing medical records and scheduling employee medical appointments and drug testing. AND 4. SPECIFIC EXPERIENCE: Option 1: Two years of experience as a Hiring Assistant 2 or as a Clerical Supervisor 2 or one year as an Administrative Technician, performing hiring support services proficiently in an area of assignment which may include test scoring, transactions or list management and certification in the Office of Human Resources. OR Option 2: Two years as an Administrative Assistant Confidential with the responsibility for supervising pre-employment medical testing and coordinating substance use testing in the Medical Evaluation Unit (MEU).  NOTE: Selective Factor Certification may be utilized, as needed, to fill specific positions. In accordance with Civil Service Regulation 11.032 - Selective Factor Certification – the appointing authority may request certification of eligible candidates with the specified experience to fill specific positions in this class. Certification to fill such position will be made from the  highest ranking eligible candidates on the eligible list in accordance with the certification rule who possess the specified qualification.