Strategic Account Manager

Taylor & Francis is an Informa business

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

We are seeking an experienced Senior Sales Manager to lead our ambitious sales activities across the UK and Ireland, combining strategic account management with new business development initiatives. This senior role focuses on negotiating and managing national Read & Publish agreements whilst driving market expansion across Academic, Government, and Health sectors for our journal and eBook portfolios.

The successful candidate will work within an integrated eBooks and Journals teams to create unified sales solutions, mentor a high-performing team, and prospect for new business opportunities throughout the region. Working closely with the Head of Sales, they will establish Taylor & Francis as the preferred partner for both existing strategic accounts and emerging market segments across the UK and Ireland.

This is a hybrid role with 3 days of in-person time per week worked from our office in Milton Park, Oxfordshire. 

What you’ll be doing:

• Designing, implementing and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territory
• Develop and implement comprehensive strategies for consortium-level partnerships and multi-institutional agreements.
• Monitor and optimize performance of existing national agreements to maximize value for all parties.
• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the business division
• Management and people leadership experience required to provide coaching, guidance, and professional development to create high-performing specialists in both new business and account management covering both eBooks and journals.
• Planning schedules and carrying out regular customer sales visits, conference attendance to achieve financial targets within own sales region across product portfolio. Travel for this role is expected to be 30% to 50%.
• Achieving a profitable balance between driving and maximizing core revenues whilst exploring new avenues and products
• Integrate eBooks and Journals sales teams to create a unified, efficient territorial coverage model.
• Scheduling, planning and executing regular sales visits to customers across the territory (when appropriate) to achieve financial targets within the sales region across product portfolio
• Customising sales documentation and tools to maximize commercial opportunities
• Developing strong professional and industry stakeholder networks with key accounts within the assigned territory
• Cultivating strong, holistic relationships with the customer base, including consortium leaders and government officials, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
• Seeking new customers and business development opportunities to grow Academic division revenues in region

What we’re looking for:

• Proven track record in academic publishing sales with demonstrated success in both strategic account management and new business development.
• Experience with consortium sales, Read & Publish agreements, or national-level negotiations preferred.
• Previous success in a sales role, with a track record of meeting or exceeding sales targets, developing and maintaining strong customer relationships, and identifying new business opportunities
• Strong understanding of the academic publishing industry, including Journals, eBooks, and Open Research landscape.
• Demonstrated ability to work independently and proactively, with the judgment to delegate tasks when appropriate
• Solid commercial acumen, including experience managing budgets and achieving revenue targets
• Ability to thrive in a dynamic, fast-paced sales environment.

What we're offering in return:

• Competitive salary + bonus
• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday 
• 3 additional discretionary days off during the holiday season at the end of the year 
• 4 paid volunteering days each year 
• Company funded single cover private medical insurance  
• Employee assistance programme – offering 24/7 well-being support 
• Share Match – Plan that matches every share purchased with two free shares. 
• Pension scheme 
• Life assurance, plus optical and medical care

What you should know:

Closing date for applications: 7 August 2026 

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

Location: We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our UK offices in  Milton Park, Oxfordshire to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time. 

Our Milton Park office will be relocating to Oxford city centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city.

Work/life balance: At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Training And Professional Development: We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Interview process: Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact recruitment@tandf.co.uk

Being ‘you’ at Taylor and Francis:

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/