About the Role
As a Senior Project Manager, you will support the Project Management Office leading both internal and external projects by managing communications and expectations with the customer as well as achieving goals and managing the project budget.
Your Impact
The essential functions of this position include:
The Senior Project Manager will act as a mentor to Project Managers and have the ability to take on complex Projects at ePlus strategic accounts
Oversee, train, assist and develop the Project staff
Run complex projects/programs from design and development to production
Define requirements and plan project lifecycle deployment
Work with Service Directors to define resource requirements and determine schedules for project implementation
Create strategies for risk mitigation and contingency planning
Plan and schedule project deliverables, goals and milestones
Direct and oversee project engineering team and manage conflicts within group
Perform team assessments and evaluations
Facilitate team and client meetings effectively
Hold regular status meetings with project team
Demonstrate leadership to define requirements for project risk
Work with Presales to develop Requests for Proposals (RFPs) for external services
Manage and maintain technical and project documentation
Manage day-to-day operational aspects and scope of projects
Review deliverables prepared by team before passing to client
Effectively apply ePlus methodology and enforce project standards
Minimize exposure and risk on projects
Track and report team hours and expenses on a weekly basis
Manage project budget
Determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project
Follow-up with clients regarding unpaid invoices, as necessary
Analyze project profitability, revenue, margin, bill rates and utilization
Continually seek opportunities to increase customer satisfaction and deepen client relationships
Assure legal project documents are completed and signed
Identify business development and “add-on” sales opportunities as they relate to a specific project
Challenge others to develop as leaders while serving as a role model and mentor
Develop lasting relationships with client personnel that fosters client ties
Communicate effectively with clients to identify needs and evaluate alternative business solutions