/Professional Service Engineer

Professional Service Engineer

Germanydevia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
2 months ago
// Seniority
mid
// Experience
2+ years

About the Role

At Utimaco, we have been developing innovative IT security solutions for over 40 years that protect people, data, and communication worldwide. As a leading manufacturer of Hardware Security Modules (HSM) and compliance solutions, we work with renowned customers from industries such as government, automotive, banking, and telecommunications.

To strengthen our team, we are looking for you – whether you have already gained experience as a Professional Service or Presales Engineer or want to start your career as a motivated graduate.

Your tasks

As a Professional Service Engineer, you are the technical bridge between our customers, partners, and our solutions. You work closely with the customer, implement tailored integrations, and ensure that our products are used optimally.

What to expect:

  • Development, implementation, and delivery of product integrations as well as individual solutions
  • Implementation of technical requirements using existing APIs
  • Technical consulting and support during integration, installation, testing, rollout, and production operation
  • Documentation of best practices, work instructions, and guidelines for standardization
  • Close collaboration with Solution Architects, PreSales Engineers, Account Managers, and Solution Sales Managers to identify synergies between existing and new products
Your profile

We are looking for personalities – not perfect resumes. If you recognize yourself in many points, we look forward to your application.

  • Education: You have completed vocational training as an IT specialist or a degree in computer science, engineering, business informatics, or a comparable field
  • Mindset: Enthusiasm for IT support security projects, technical consulting, and working with customers
  • Knowhow: Understanding of product integrations and "as-a-service" models. Initial experience in IT support, development, professional services, or presales is advantageous
  • Travel: approx. 70% – you enjoy being on the move and appreciate direct interaction with customers on site
  • Language: Very good German skills are required, good English skills are also important
We offer
  • An open and friendly corporate culture characterized by constructive and collaborative interaction
  • We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances)
  • Early risers and night owls - thanks to a flexible working model you can organise your working day yourself
  • We also support you privately - benefit from special payments or additional vacation days on anniversaries or other special occasions
  • Company car or car allowance
  • Utimaco is growing and living diversity! Our global team includes colleagues from 42 nationalities and 45 different languages spoken

Tech Stack

APIsIT supportR&Dprogramming

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