Location:
Onsite for first 6 months and then hybrid (3 days per week.)
Preferred locations: Mechanicsburg, PA; Westminster, MD; Mount Joy, PA; Winchester, VA
Our client is seeking a Business Analyst to play a key role in evaluating business needs, implementing technology solutions, and supporting enterprise initiatives. This individual will work closely with business leaders, project teams, and technology partners to ensure solutions are aligned with organizational goals and deliver measurable value.
The ideal candidate combines strong business analysis skills with a practical understanding of software implementations and process improvement. This role serves as a trusted advisor to stakeholders, helping define requirements, assess solution options, coordinate implementations, and support adoption across the organization.
Key Responsibilities
- Partner with business stakeholders to understand operational challenges and identify opportunities for process and technology improvements.
- Gather, analyze, and document business requirements, workflows, and functional needs for technology initiatives.
- Support the end-to-end implementation of software and business systems, including discovery, configuration, testing, deployment, training, and post-launch support.
- Collaborate with project teams to ensure requirements are properly incorporated into project plans, timelines, and deliverables.
- Evaluate solution alternatives and provide recommendations that balance business objectives, user experience, risk considerations, and long-term scalability.
- Assist with vendor evaluations, software selection activities, and implementation planning.
- Coordinate testing efforts, document results, and work with stakeholders to validate solution effectiveness.
- Develop user training materials and facilitate knowledge transfer to support successful adoption.
- Troubleshoot implementation issues and collaborate with internal and external partners to resolve system-related challenges.
- Stay informed on emerging technologies and industry trends to identify innovative solutions that enhance business performance.
- Support transition activities following implementation to ensure ongoing operational ownership and support readiness.
Qualifications
Education
- Bachelor's degree in Business, Information Technology, Finance, or a related discipline, or an equivalent combination of education and experience.
Experience
- 3+ years of experience in business analysis, software implementation, systems consulting, or a related role.
- Experience participating in technology implementation projects from requirements gathering through deployment and support.
Desired Skills
- Strong analytical, problem-solving, and critical-thinking abilities.
- Proven ability to translate business needs into practical and effective technology solutions.
- Excellent communication and stakeholder engagement skills.
- Experience working with cross-functional teams and managing competing priorities.
- Knowledge of business process analysis, requirements documentation, and solution evaluation methodologies.
- Familiarity with enterprise applications, reporting tools, or business systems.
- Strong organizational skills with attention to detail and follow-through.
- Adaptability and comfort working in evolving business environments.
- Ability to balance innovation, operational needs, and risk considerations when recommending solutions.