Customer Data Consultant (f/m/x)

Customer Data Consultant (f/m/x) Germany - Berlin, Dortmund Over the past 25 years, NETCONOMY has grown from a startup into a team of 450+ experts across ten European locations. We believe in the power of agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. YOUR JOB As a Customer Data Consultant and member of a team of Consultants and Solution Architects, you will be responsible for managing the conceptual processes involved in Customer Profiling and Marketing. You will also configure and implement solutions based on the specific requirements of our customers. Your job’s key responsibilities are: Planning and implementing rough and detailed concepts (big-picture, solution alignment, data model, user journeys, segmentation models, marketing workflows) with our partner solutions Advising our customers on project-specific topics with a focus on customer profiles, personalization, and digital marketing (process support and active customer contact) Supporting the presales process and conducting customer workshops for discovery and demonstration purposes Building and maintaining customer relationships Configuring and customizing the SAP solutions CDC, CDP, and Emarsys as part of the SAP CX portfolio Continuous training on product developments and updates, and completing corresponding certifications YOUR SKILLS 3+ years of professional experience in customer profiling or marketing automation (SAP CDP, Emarsys, SF Marketing, other CDPs) 3+ years of professional experience in applying technical solutions and designing system architectures Excellent communication skills in English (at least C1 level) and German (C2 level) Knowledge about integration methods (e.g. REST APIs) and data modeling Enjoy working on conceptual and analytical tasks Open, communicative, and balanced personality who enjoys giving presentations Strong intercultural skills and willingness to travel (approx. 20 % of working time)