Ward Clerk - Whiteabbey Hospital

Join the Northern Health and Social Care Trust in Whiteabbey as a Ward Clerk and play a key part in support daily ward operations, manage patient records using the EPIC/Encompass system (full training provided), and help ensure effective communication across departments.   As this is a ward-based role, occasional exposure to odours and clinical specimens may occur. If you’re a motivated team player with strong admin skills, we’d love to hear from you.   About the role: £12.75 per hour Whiteabbey Hospital  Part time: Monday, Wednesday & Friday 09:00AM - 17:00PM Duration: Temporary until 31/07/2026 Please note closing date for this vacancy is 12 noon on 2nd April 2026  - however you can register your interest for other upcoming vacancies by applying today  What you'll be doing in this role: Act as first point of contact on ward bases for all disciplines and visitors to the department. Answering telephone queries ensuring that messages are recorded correctly and passed on to the appropriate person. Liaising with GP surgeries, medical and nursing staff, multi-disciplinary team members, other hospitals, medical records departments etc. Frequent communication with distressed patients and relatives. Record all admissions, discharges and transfers on the ward promptly on EPIC ensuring that demographic details are updated accurately. Ensure adherence to NHSCT policy on POPI. Provide a clerical service to the Ward/Department Manager, Nursing Staff and other professionals What you'll need for this role: 4 GCSEs to include English and Maths (Grade A*-C – please list grades) or equivalent  AND 1 years’ clerical experience in an office environment to include the use of computerised systems e.g Microsoft Office. OR 3 year's clerical experience in an office environment to include the use of computerise systems e.g Microsoft Office.