Medical Assistant/Patient Service Representative - Surgery

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman, jeff.kellerman@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$17.00 - $19.13, Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

This position is primarily responsible for ensuring high quality and continuity in the provision of comprehensive primary medical care services. The RMA/CMA is utilized in performing typical front and back office clinical functions.

Responsible to perform duties related to checking patients in and out, scheduling patient appointments, call confirmations, verifying insurance while maintaining accuracy and compliance with departmental policies and State/Federal regulations.  

Required Qualifications

• Vocational/Technical Medical Assistant 
  (degree must be conferred on or before agreed upon start date)

• Previous front and back-office experience in a health clinic setting or equivalent experience required.     

Certifications, Registrations, and/or Licenses:

• Currently Certified Medical Assistant or Registered Medical Assistant 
• Current CPR certification
• Valid Oklahoma Driver License 

 

Skills, Proficiencies, and/or Knowledge:

Knowledge of all areas related to clinic workflow. Excellent customer service skills and good communication skills. Ability to multi-task while providing good patient care. Good computer skills and ability to learn new computer systems as needed. Primary skills include verbal and written communication with patients to promote continuity of care and follow-up as well as daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities.  

Strong Computer Skills (MS Office Suite – specifically with Outlook, Word, Excel), typing and data entry, medical terminology, answer phone, detail-oriented, quality focus, ability to prioritize and work within deadlines, excellent customer service skills, professionalism and interpersonal communication, ability to effectively communicate with patients and all medical staff, ability to work in a team environment, knowledge of HIPAA guidelines and ability to learn new processes as required

Preferred Qualifications

• Previous reception, scheduling, and medical records experience preferable.
• Experience with EPIC highly desirable.