District Branch Manager (Limpopo)

District Branch Manager (Limpopo)

ENVIRONMENT:

A dynamic Micro Insurer seeks a District Branch Manager for its Polokwane District Office where your core role will entail planning and executing marketing strategies & appointing Sales managerial staff. You will also assist Sales Managers to open private facilities; manage daily business operations whilst ensuring that all salespeople receive the necessary training. The successful incumbent must have Grade 12 or a similar qualification with at least 4 years’ proven work experience within Funeral Insurance including Admin office work and Customer Service with a minimum typing speed of 25 words per minute.

DUTIES:

• Appoint and manage a team of selected Sales Managers with experience as per the requirements of the company.

• Plan and execute marketing strategies and tactics based on the requirements of the organisation.

• Achieve the minimum performance criteria agreed upon in terms of recruitment of Sales Managers, Agents, policy sales and retention ratios.

• Manage poor performance and implement processes to achieve targets set per district.

• Render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with any law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation.

• Meet regularly with the Executive Sales and National Manager: Sales for purposes of discussing, monitoring, and measuring the performance of the Sales Network under your management.

• Assist Sales Managers to open private facilities and manage the relationship with the designated person at the private facility.

• Manage daily business operations to ensure that all administration issues are met daily.

• Ensure that all salespeople under the District Branch Manager receive the necessary training, possess the relevant knowledge, competency, and proficiency to advise clients appropriately.

• Debt Control and Management of negative movements on commission statements: Compile weekly reports.

REQUIREMENTS:

• Grade 12 or a similar qualification is essential.

• Minimum of 4 years’ proven work experience Funeral Insurance.

• Excellent written and verbal communication skills in English is essential.

• Admin office work and Customer Service experience

• Computer proficiency to work effectively with certain assessment tools or software.

• Experience with MS Office, especially Excel, Word and Outlook are required.

• Must have a minimum typing speed of 25 words per minute.

Desirable –

• RE5.

• Additional Language(s).

• Additional experience in the Financial Services Industry.

ATTRIBUTES:

• Ensure that clients/staff are addressed in a professional, helpful, and friendly manner.

• Good time management and attention to detail.

• Be self-motivated, work independently and as part of a team.

• Adhere to deadlines and be able to work under pressure.

• Ability to use own initiative and be proactive.

• Well-developed organisational skills.