Job Title: Account Director
Salary: £Outstanding Package
Location: Kent
Reference: J8166
Contact: George Thompson
Telephone: 0141 647 6688
Categories: Print, Commercial Print, South East, Account Management, Southern Home Counties
Due to continued growth, our client seeks an experienced Account Director to take ownership of a portfolio of key accounts, ensuring exceptional service delivery whilst identifying opportunities to strengthen and develop long-term client relationships.
This is a commercially focused role that will suit an individual who enjoys working closely with customers, managing complex projects and acting as a trusted advisor throughout the client journey.
Key Responsibilities
- Build and maintain strong relationships with key clients.
- Act as the primary point of contact for strategic and operational account matters.
- Manage projects from brief through to delivery, ensuring deadlines, quality and budget requirements are met.
- Work closely with internal production, estimating, customer service and operational teams.
- Identify opportunities for account growth and additional services.
- Ensure client expectations are consistently exceeded through proactive communication and service excellence.
- Monitor account performance and prepare regular business reviews.
- Support commercial negotiations and contract discussions where required.
Candidate Requirements
- Proven experience in an Account Director, Senior Account Manager or similar client-facing role within the print industry.
- Strong commercial awareness and relationship management skills.
- Excellent project management and organisational abilities.
- Ability to manage multiple priorities within a fast-paced environment.
- Confident communicator with strong presentation and stakeholder management skills.
- Good understanding of print production processes and the ability to work effectively with operational teams.
- Experience across general print solutions is highly desirable, with exposure to direct mail campaigns and associated fulfilment activities considered particularly advantageous.
- A proactive, solutions-focused approach with a commitment to delivering outstanding customer service.
What’s on Offer
- Opportunity to join a successful and growing organisation.
- High-profile customer portfolio.
- Collaborative and supportive working environment.
- Competitive salary and benefits package.
- Genuine opportunity to influence customer growth and long-term business success.
If you have a strong background in print account management and enjoy building lasting client relationships, we would be delighted to hear from you.
We also recruit for the following related roles:
Group Account Director
Client Services Director
Customer Service Director
Senior Account Manager
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