Analyst, US Commercial Contract Operations

If you’re interested in this role, please apply in English and include an English version of your Resume/CV. The Role Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients. Moderna is strengthening its international business services hub in Warsaw, supporting our growing global operations. We welcome professionals ready to help advance our mission and shape the future of mRNA medicines. The Contract Operations Analyst will work closely with Moderna’s US Commercial organization to manage contract and customer administration related activities. You will partner cross-functionally and externally to operationalize contract pricing, memberships, and payments, while delivering high-quality analytics and reporting that informs commercial strategy. Operating from Warsaw during regular office hours, you will support a growing US portfolio and play a critical role in scaling Moderna’s Revenue Management and contracting infrastructure. Here’s What You’ll Do Develop a working knowledge of contract pricing structures, membership eligibility, customer setups, and payment flows, understanding downstream impacts across Market Access and Commercial operations. Partner with third-party vendors and wholesaler partners to ensure accurate contract setup and execution within Moderna systems. Maintain accurate customer records and contract membership data using Excel and customer information sources, ensuring compliance and data integrity. Establish and maintain a centralized database of contract rosters and key contract information to support operational visibility and reporting. Calculate and analyze administration fees due to contracted customers (e.g., GPOs), preparing outputs for managerial review and approval. Consolidate data and generate reporting on key operational and financial metrics to support the US Market Access team’s decision-making. Manage Moderna’s Revenue Management System (RMS) and maintain the contract matrix, ensuring alignment with pricing, eligibility, and compliance standards. Collaborate cross-functionally with Legal, Finance, Operations, and Account Management to support contract execution, issue resolution, and operational excellence. Maintain departmental logs, shared mailboxes, documentation repositories, and operational trackers to ensure audit readiness and process continuity. Deliver ad hoc reporting and analytical support as business needs evolve, leveraging digital tools and emerging Generative AI capabilities to enhance efficiency and insight generation. The key Moderna Mindsets you’ll need to succeed in the role “We behave like owners. The solutions we’re building go beyond any job description.” “We digitize everywhere possible using the power of code to maximize our impact on patients.” Here’s What You’ll Need (Basic Qualifications) Degree in Finance or Business. 1+ years of contracts experience. Strong Microsoft Office skills, including Excel working with formulas, pivots, and data analysis. Experience as a working manager contributing to deliverables while also managing a team to meet objectives. Experience with AI in business a plus. Proficiency in English (verbal and/or written) required due to global collaboration needs. Here’s What You’ll Bring to the Table (Preferred Qualifications) Chargebacks, rebates, Class of trade management. Understanding of industry identifiers (including DEA, HIN, and 340B ID). Experience with Model N or a Revenue Mgmt. system a plus. Strong excel experience required. Experience with researching issues and resolving various data points internally and public. Ability to work collaboratively across the team and other functions and communicate your thoughts in a clear and professional manner verbally and in a presentation setting. A self-starter with the ability to thrive in a quickly adapting, matrixed and high-growth environment. A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative. Collaboration Skills: Ability to communicate timely and clearly with US and Poland based leadership to meet US derived objectives. Experience with driving process improvements and creating innovative solutions to operational challenges. Ability to navigate through processes changes in a heavily seasonal business. Problem-Solving and Communication: Strong problem-solving skills, with the ability to anticipate challenges and develop effective solutions. Strong written and verbal communication skills, with the ability to explain topics clearly. Expertise in Contract Operations a plus: Basic understanding of U.S. pharmaceutical market dynamics, including pricing, reimbursement, and contracting. Familiarity with SOX compliance, audit requirements, and contract governance processes. Pay & Benefits At Moderna, we believe that when you feel your best, you can do your best work. That’s why our global benefits and well-being resources are designed to support you—at work, at home, and everywhere in between. Best-in-class healthcare, plus voluntary benefit programs to support your unique needs A holistic approach to well-being with access to fitness, mindfulness, and mental health support Family building benefits, including fertility, adoption, and surrogacy support Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown Savings and investments to help you plan for the future Location-specific perks and extras The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work. About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at leavesandaccommodations@modernatx.com. - Our Mission and Vision At Moderna we are pioneering the development of a new class of drugs made of messenger RNA (mRNA). This novel drug platform builds on the discovery that modified mRNA can direct the body’s cellular machinery to produce nearly any protein of interest, from native proteins to antibodies and other entirely novel protein constructs that can have therapeutic activity inside and outside of cells. We have a clear mission to propel the field of mRNA science forward and deliver new medicines to patients and a unique vision for how to achieve this mission. Our Mission: To deliver on the promise of transformative messenger RNA (mRNA) science to bring new medicines to patients. Our Vision: To unlock the potential of mRNA by establishing an ecosystem of teams and partners that will work together to develop the broadest possible array of drugs, across diverse therapeutic areas and routes of administration, for serious diseases that are not treatable today. Third Party Staffing Agencies Moderna does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position. Unsolicited resumes sent to Moderna from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Moderna and do not obligate Moderna to pay fees if we hire from those resumes. Reasonable Accommodation Notice Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform the company's personnel representative by calling 617-460-9346 or emailing humanresources@modernatx.com if you need assistance completing any forms or to otherwise participate in the application process. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Return Home