Associate Account Specialist, Energy Efficiency (Field-Based)

Description Associate Account Specialist, Energy Efficiency (Field-Based) Utility Programs and Services  Location: Baltimore, MD (Field-Based with some Remote Work)  Are you ready to make a difference?  ICF is seeking a field-based Associate Account Specialist to take a significant role in the implementation of commercial energy efficiency programs in Baltimore, Maryland. The selected candidate will be responsible for recruiting participants from Environmental Justice (EJ) communities into our utility incentive programs. The candidate will develop and implement engagement strategies with the goal of increasing the number of energy efficiency projects and participants within identified communities. We place a premium on creativity, an ability to work independently, but also to function as part of a team, a drive to succeed, and a commitment to client satisfaction. This position is open to Maryland-based candidates as well as those willing to relocate.  Why you will love working here:  Quality of life: Flexible workplace arrangements, work-life balance  Investment of the community: Donation matching, volunteer opportunities  Investment in you: Tuition reimbursement, access to professional development resources, 401(k) matching, Employee Stock Purchase Plan  And many, many more (Ask your recruiter for more details!)  What you will be doing:  Developing and maintaining relationships and partnerships with businesses in EJ communities to support their participation in BGE’s energy efficiency programs  Cultivating new relationships and partnerships with service providers and local organizations who support EJ communities to promote program awareness and adoption  Identifying barriers to participation and developing successful, community-relevant resolutions  Preparing and presenting targeted presentations that promote program awareness,  Collaborating with community-based organizations on the preparation and delivery of energy-related community events that promote energy education, program awareness, and community support  Utilizing project management and communications Best Practices to support customers and service providers throughout their energy efficiency journey  Assisting program managers with the development and implementation of promotional strategies  Preparing client-facing status reports that document performance and activities related to program goals, contractor/consultant participation, and pipeline management  Supporting internal operations  with tasks such as reporting, application review, forecasting, marketing development, and client support  Must have a reliable vehicle for local travel. Requirements are between 50% to 75% of the time (reimbursement for mileage provided)  What we need you to have (minimum qualifications):  Bachelor’s degree in (Business Admin, Energy, Communication or related field) (candidates can substitute one year of experience for each year of education)  1+ years of experience in community engagement, with a preferred focus on working with individuals and groups from under-resourced communities Proven fluency in English   Must have a valid driver’s license, an operational vehicle for transportation (or regular access to a vehicle), and successfully pass a Motor Vehicle Records (MVR) check  What we would like you to have:  Experience managing or selling energy efficiency opportunities, including HVAC and/or commercial lighting, with specific experience with any of the following stakeholders: HVAC contractors, distributors, commercial real estate, federal government or retail customers.  Bilingual, in either Spanish or Chinese (reading, writing, and speaking)  Demonstrated event management skills to coordinate and implement community events and initiatives  Strong commitment to social and environmental justice  Excellent verbal and written communication skills  High degree of self-confidence, determination, and motivated to excel  Ability to adapt, prioritize multiple time-sensitive needs, multitask, and work under strict deadlines  Desire to work with customers, clients, service providers, and colleagues from all walks of life  Superior interpersonal skills, including courtesy and a collaborative attitude  Understanding of principles related to coalition-building, community development, and/or community-focused program development  Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)  Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.   Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.  Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.   However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $55,665.00 - $94,631.00 Maryland Field Office (MD66)