About the Role
At Axabee, we have one common goal – to make millions of users of mobile and web applications able to book their dream holidays with ease! Help us achieve our ambitious goals by joining our team as IT Support Specialist.
What you will do
Taking care of fast and professional service of requests
Receiving and recording service requests
Resolving technical problems
Coordinating prompt and appropriate responses to requests, including forwarding enquiries and monitoring the subsequent process
Skills
Windows
regular
VPN
regular
Office
regular
You are the ideal candidate if you have
Highly developed communication and teamwork skills
Ability to think analytically and quick solving of the real causes of problems
Good knowledge of Microsoft systems and software (Windows, Office, Active Directory)
Ability to explain technical issues in a way that is accessible to users
Very good knowledge of English
Availability to office work shifts between 8:00-18:00
Tech Stack
WindowsActive DirectoryMicrosoft OfficeVPNtechnical support