Customer Service Representative - Sales and Service

Are you passionate about helping people and delivering great customer experiences? HomeServe is currently recruiting Customer Service Representatives to join our busy Sales & Service department at our Walsall site (WS2 7BN).

Salary: £28,000 per year 
Contract: Permanent, Full-time (40 hours per week)

This is a fully flexible, full-time role based in our Contact Centre. Successful candidates must be able to work 40 hours per week on a rotating shift pattern within the following operational hours:

Shift Rotation (4-weekly cycle):

• Monday to Friday: 8.00am – 8.00pm (8.5-hour shifts with a weekend off)
• 1 in 2 Saturdays: 8.00am – 4.00pm (plus 4 weekdays worked)
• 1 in 6 Sundays: 10.00am – 4.00pm (plus 4 weekdays worked)
• Bank Holidays will be on a rotational basis included within the rotation above 
  

Where will I work?

You’ll be based full-time at our Walsall office (WS2 7BN) during your probation period. Once you've successfully passed probation, you'll be eligible for our hybrid working model. When the time comes, we’ll do our best to schedule late shifts and weekends to be worked from home, wherever possible.